Caliber - Middletown De

4.8 (4,164reviews)

97%

(302) 279-1007

5077 Sumitt Bridge Rd., Middletown, DE 19709

97%

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5077 Sumitt Bridge Rd.
Middletown, DE 19709

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About Caliber - Middletown De

See Photos

5077 Sumitt Bridge Rd.
Middletown, DE 19709

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,164)

Sort By:
Newest
Rating

3,580 Customers Rated

5 Stars

75.2% Complete

(3131)
4 Stars

7.1% Complete

(296)
3 Stars

1.3% Complete

(56)
2 Stars

0.8% Complete

(35)
1 Star

0.2% Complete

(9)
< 1 Star

1.3% Complete

(53)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with regular text and phone updates keeping them informed at every step. The quality of repairs is outstanding, with many noting their vehicles look brand new and show no signs of damage. Timeliness exceeds expectations, with numerous repairs completed ahead of schedule. The professional, friendly, and courteous staff provide excellent customer service, making stressful situations smooth and stress-free. Customers appreciate the attention to detail, thorough explanations, and the extra touches like vehicle cleaning. The seamless process from start to finish has earned strong recommendations and repeat business.

Select to learn more

Service Quality
Timeliness
Communication

"My car was repaired exceptionally well and looks and feels brand new. The professionalism and craftsmanship ..." Read more

"From start to finish it was quick, easy, and a pleasant experience dealing with your company."

"Caliber did a excellent repair job. We couldn't tell that there was ever an incident with my car. ..." Read more

"The car looks like nothing ever happened. It's like it was when I drove it off the car lot."

"Caliber made my car look brand new. They even cleaned the interior. I couldn't be happier."

"Was done 2 days ahead of schedule"

"Vehicle was ready before expected. Yeah!"

"Looks like it had never been damaged. Service was extremely fast"

"It was ready earlier than projected date of completion."

"Got it back days before scheduled pickup"

"Top shelf communication about repair status via text messaging was AMAZING!"

"... company made the process easy and straightforward. We truly appreciate the prompt attention, clear communication and excellent service." Read more

"I was updated during every step of the repair"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My car was repaired exceptionally well and looks and feels brand new. The professionalism and craftsmanship ..." Read more

"From start to finish it was quick, easy, and a pleasant experience dealing with your company."

"Caliber did a excellent repair job. We couldn't tell that there was ever an incident with my car. ..." Read more

"The car looks like nothing ever happened. It's like it was when I drove it off the car lot."

"Caliber made my car look brand new. They even cleaned the interior. I couldn't be happier."

"Was done 2 days ahead of schedule"

"Vehicle was ready before expected. Yeah!"

"Looks like it had never been damaged. Service was extremely fast"

"It was ready earlier than projected date of completion."

"Got it back days before scheduled pickup"

"Top shelf communication about repair status via text messaging was AMAZING!"

"... company made the process easy and straightforward. We truly appreciate the prompt attention, clear communication and excellent service." Read more

"I was updated during every step of the repair"

Laurie (Kia owner) reviewed 8/4/26

Chandni (Kia owner) reviewed 8/3/26

Glenn (Chevrolet owner) reviewed 8/3/26

All the staff were wonderful. Having had the accident I was extremely upset and they did everything to keep me calm. I appreciate everyone I met and would recommend this business to anyone with the need for car repair. Thank you!

Francis (RAM owner) reviewed 8/3/26

Great company. Very happy with their work.

Alesha (Nissan owner) reviewed 8/3/26

I had a wonderful experience with everyone there.

Bessie (Subaru owner) reviewed 8/3/26

Very happy with the work Thank you so much.

Stacey (Hyundai owner) reviewed 8/3/26

Laura (Honda owner) reviewed 8/2/26

They were VERY friendly and helpful. They kept me updated along the way. They were great to work with. Would highly recommend them.

Absolutely!!!

They were wonderful. The repair looks great. They were great to work with. Always updating me in the status of the vehicle. Would definitely recommend them to anyone!!

Excellent!!!!

Michael (Acura owner) reviewed 7/31/26

Courtney (Ford owner) reviewed 7/30/26

From the moment I walked into the door until the time my car was finished. I was very impressed with the way caliber collision does business. Bryan the gentleman handling my vehicle was excellent. He kept me informed every day with the status update via text and a link where I could see what was going on with my car. I would definitely recommend caliber collision in Middletown Delaware to anyone needing repair work done to their vehicle.

Lawrence (Cadillac owner) reviewed 7/30/26

Joanna (Kia owner) reviewed 7/30/26

Allen (RAM owner) reviewed 7/30/26

Christina (Ford owner) reviewed 7/30/26

Karen (Mercedes-Benz owner) reviewed 7/29/26

Have used your business twice and very pleased with the service 🤗

Very professional !

Valerie (Audi owner) reviewed 7/27/26

Angelina (Volkswagen owner) reviewed 7/27/26

Excellent service! From the first time I spoke with Bryan up to the last day. Bryan walked us through everything make sure we were aware of all steps involved, excellent communication. Loved that although if I didn’t get a call that day, a text message was probably coming with an update. Huge plus when you’re not around your phone. Big shoutout to the service team took care of our car making sure it was put back together in perfect condition just like before the accident. Everyone at the Middletown establishment is pleasant and professional.

Lauren (Hyundai owner) reviewed 7/27/26

Tabari (Cadillac owner) reviewed 7/27/26

Satisfied

Patricia (Subaru owner) reviewed 7/27/26

Kelly provided outstanding customer service

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Middletown De

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Middletown De

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,164)

3,580 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0