Caliber - Middletown De
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kyle was excellent!! Kept me informed through the entire process. Very professional and informative. My car looks amazing!! Front desk was very helpful and polite as well. All staff was very friendly and always smiling. A great place indeed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I absolutely love the particular location. The first time I ever brought a vehicle in, it was still Keenan Auto Body. I was about 20 years old, and ever since then, it’s the location that I trust. I was willing to wait for them to get to our car as opposed to having it sent out. Dave was absolutely amazing! He kept us up today date on everything, regardless of the change. You really can’t pay enough for service like that. He worked with our schedule! Honestly, if bonuses are a thing, he most definitely earned the max and then some.
Likely to Recommend - 5.0/5.0 -
I’ve been bringing my vehicles to the location since I was about 22 years old. I always trust them because every experience is the same. Always thoughtful, considerate, and communicative.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dave was fantastic! Everyone is always so polite, and willing to listen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done, done right
Customer Service - 5.0/5.0 -
Dave was excellent w updates, ahead of schedule, and clear
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was couple of minor issues with both of my vehicles; however, the staff was more than willing to listen and eager to resolve these issues.
Customer Service - 5.0/5.0 -
Bill and entire staff were very cordial and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, just like it did before the accident
Customer Service - 5.0/5.0 -
Although there were some delays, I was made aware of the situation throughout the process
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
over all I was impress
Repair Quality - 5.0/5.0 -
what needed to be done was done 1st class and on time Dave seem to care and made sure it was done right a
Customer Service - 5.0/5.0 -
every one was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Received car back with only one headlight and high beam was fixed
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I hope i never have to use them again but i absolutely use them again
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff were friendly and welcoming
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy and satisfied with job they did. Kyle was absolutely friendly and professional and accommodating. Billy was nothing but perfect and my car looked as if it was new. I cannot thank the two of them and the team enough for the excellent jobs they did. Thank you!
My Experience - 5.0/5.0 -
Caliber kept me informed as my car went through every stage of the repair.