Caliber - Middletown De
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We worked with Bryan Lagasse, who provided excellent customer service. Our automobile was struck by another vehicle, and Bryan helped us every step of the way through the process. He updated us on the repair progress frequently and was available for a quick phone conversation at any time. The technicians did a great job with the repairs and the paint. I will absolutely trust Bryan and the staff at the Middletown shop again, and I will recommend them to my friends and family. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are Great and kept me informed and the man who fixed my car was very nice and kept me up to date and informed. And the car was done when he said it would be💜😊
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
None
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I e already filled this out . 5 times with no fix but told every time all good. Went to the dealer after a push with insurance company and one time in all fixed . This was the worst experience at a body shop I’ve ever had .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went extremely well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kelly kept me up to date on everything. Her customer service skills are outstanding and I would highly recommend her and caliber collision for all auto repair needs!
My Experience - 5.0/5.0 -
Brian was so nice to work with. He kept us informed and up to date with our vehicle. The repair work is beautiful! Caliber is our first choice for repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
had to readjust hood , and there's still white stuff iunder left front wheel that was from accident z
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bryan sent regular updates involving both text and calls. We had an amazing experience and if we had an issue, we could communicate it and received immediate assurance and actions to remediate.
Customer Service - 5.0/5.0 -
There is not a better experience I have had for customer service in any industry, let alone collision repair, as we’ve had with Bryan, and the team we spoke with at the front desk
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very responsive and kept us informed all throughout the process.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job repairing my vehicle. They kept me informed on my repairs, very friendly and answered any questions I had. I would recommend them to have your car repaired.