Caliber - Middletown De
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
Depends on if the vehicle repairs hold up. But the people were terrific.
Repair Quality - 2.5/5.0 -
We were so pleased with the cars appearance despite it taking almost 3 weeks. We had the car 5 days. I was driving down the highway when the car made a terrible racket. When I pulled over and inspected the source I discovered the black plastic piece that is under the front end had pulled loose and was hitting the tire. I am so upset as we were told that the front was all new. This is damage that was from the repaired accident. Of course it was a Saturday and no one could help us. We limped home and on Monday the tech ordered a new piece for the car and it will be ready tomorrow. Your people have been wonderful, but I’m so disappointed that the repair was not done correctly the first time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Detail person , Calloway very pleasant and attentive
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk staff were kind and professional
My Experience - 5.0/5.0 -
COMPLETELY SATISFIED A PROFESSIONAL GROUP OF PEOPLE WHO R VERY KIND
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A VERY GOOD EXPERIENCE
Customer Service - 5.0/5.0 -
A VERY GOOD EXPERIENCE
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Timely and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David hands down provided an exception customer experience. He kept me up to date with the progress and I couldn't be happier. He deserves a raise! Thank you so much and please share my comments with him. Thanks, Todd Zigler
Likely to Recommend - 5.0/5.0 -
Awesome experience
Repair Quality - 5.0/5.0 -
Hands down the best hassle free experience. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were kept up to date during the process and our vehicles repairs were completed on schedule
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Front desk was terrible. Day after day I was promised my car after they had been working on it for a month. Once I received my car, it wasn’t fixed properly and had to be sent back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate the daily text updates from Kyle at the Middletown, DE shop. Very friendly and positive tone to his texts. Receiving daily updates on your car’s progress helps keep you informed and seems to make the time w/o your vehicle go quicker.
Customer Service - 5.0/5.0 -
Very friendly, from the reception desk to the technicians.
Returned Clean
My Experience - 5.0/5.0 -
Well done!!