Caliber - Midlothian - Grove Rd

4.8 (4,153reviews)
96%
736 Grove Rd,  Midlothian,  VA  23114

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,153)

My Experience

This was my first time caliber did an Amazing job recommend them to anybody

Likely to Recommend

Recommend to anybody

Repair Quality

Caliber did an excellent job in repairing my car very please with the outcome

Customer Service

Satisfy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did a great job and was really efficient and communicative about the speed.

My Experience

I received great, consistent communication from the Caliber team. They provided great customer service!

Likely to Recommend

Repair Quality

Customer Service

Excellent!

Returned Clean

My Experience

The progress updates were very helpful and frequent. Quality of work looks great.

Likely to Recommend

Repair Quality

Communication was great. Any delay in service was explained and I was notified quicky

Customer Service

Returned Clean

My Experience

Fantastic service and wonderful communication during the process!

My Experience

Likely to Recommend

Repair Quality

My tech did a great job!

Customer Service

Returned Clean

My Experience

Workmanship was superb. I appreciated how they periodically sent me updates as to the progress of the repairs. And I especially like how they coordinated the rental car for me. Absolutely made the process easy.

Likely to Recommend

Repair Quality

Great workmanship. Routinely messaged me as to status. Very well coordinated with rental car company.

Customer Service

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service. Keeps you informed about status of work. Only one flaw. Pick up date was changed three times . From 21st to 20 to 17th.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fabulous work, great communication, super professional - great company, thank you!!

My Experience

The repair work exceeded expectations. Thank you Caliber!

My Experience

Efficient service. Polite and responsive staff Great job

Likely to Recommend

Repair Quality

Fantastic job! Great job communicating and answer all of my questions! Thank you!

Customer Service

Jason was fantastic!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole process went very smooth and my car was repaired right.

My Experience

Jason was very professional and kept us well posted on the progress of the repairs. The repairs look great and we are very pleased! Thanks Jason and everyone else at CC for a great experience!

Likely to Recommend

Great experience

Repair Quality

Excellent work

Customer Service

Jason was great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team explained exactly what the process would be and committed to sending updates as they worked on my vehicle. They finished quickly, and the results look great. I’ve used Caliber before, but this is the first time I’ve been to the shop on Grove Road. They did an excellent job.

My Experience

Very pleased with all the updates while the vehicle was being repaired. Great customer service! Glad to be able to recommend Caliber to everyone I know.

Likely to Recommend

Repair Quality

Customer Service

Great organization!