Caliber - Midlothian - Grove Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jason C was amazing. He gave me regular updates on the status of the repairs to the point I felt I knew what was going on and didn’t need to call. He was very customer friendly and was able to answer all questions I had though out the entire process. Give Jason C a raise, again he was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Jason was awesome
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
They are fast but body work did not satisfactory.
Customer Service - 3.5/5.0 -
Customer service is good.
My Experience - 5.0/5.0 -
Beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason was a pleasure to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great
My Experience - 5.0/5.0 -
Thanks for the great communication and excellent job on the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My repairs were professionally done earlier than originally predicted. Caliber kept me in formed almost daily about what was going on with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Took two weeks for minimal repairs
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Working with Penny was an absolute pleasure. She kept me updated about my Nissan at least once or twice a week, and called me when it was ready for pick up. When I saw my car the shine was amazing. It looked just as good as it did when I firsr brought it. I'm very happily satisfied 😊
My Experience - 5.0/5.0 -
Car repair was essentially completed when forecast and returned in excellent condition. My thanks for noting a misplaced license plate bracket obscuring the front radar sensor. The dealer handled this issue promptly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
See prior note!
Customer Service - 5.0/5.0 -
Great repair gob and satisfied completion time. Personal extremely courteous and communication with customer was exceptional. Thank you for a well handled experience!
My Experience - 5.0/5.0 -
Job was well done exceeding my expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall pleasant experience for my fleet vehicle. Timely check in. Timely repairs. Staff was friendly. Easy access to rental with enterprise transportation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job with the repairs and we’re great about keeping in touch with me as to the progress. I’m very pleased with the end result.
Customer Service - 5.0/5.0 -
they were very courteous and great about keeping me posted as to the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great work
Repair Quality - 3.5/5.0 -
Headlight isn’t working but body work is fantastic
Customer Service - 4.0/5.0 -
Attentive and responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0 -
I know exactly where I would send my friends if they needed help with their vehicle.
Repair Quality - 5.0/5.0 -
I was so happy with this establishment. I felt well taken care of and well informed of all of my options. I had a very accommodating experience.
Customer Service - 5.0/5.0 -
Customer service was great, they communicated with me through the whole process so I wasn’t left guessing on the status of my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Ii felt very good about everything you kept in touch with me all the time and I think you went out of the way to get my car to me. On a scale 1 to 10 I would give a 10