Caliber - Midlothian - Grove Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My biggest worry was the paint match. Paint job is beautiful. Everyone was very courteous and professional. Very satisfying experience.
My Experience - 5.0/5.0 -
Great experience, professional staff, repair looks great, and work was completed quickly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. Jay was professional and Explained everything that needed to be done. Would definitely recommend Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jay kept me informed of the progress of my car repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I personally dealt with Brad Cook. He contacted me daily with updated reports. He is very knowledgeable & friendly & an asset to your company. The receptionist, Christy, was also extremely helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job!!!
Customer Service - 5.0/5.0 -
Brad and receptionist were terrific!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brad and Kristie you guys were amazing :)
Customer Service - 5.0/5.0 -
Brad and Kristie you guys were amazing :)
Returned Clean
My Experience - 5.0/5.0 -
Excellent. Would absolutely use them again and recommend them. Would not expect less from a USAA recommendation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend
Repair Quality - 0.5/5.0 -
Repair quality was very poor. We had t return three times in order to pick up the vehicle. The hood was put on crooked, they had to replace the battery because they told us it would not charge. The next day I took it to the dealer and they said the battery was fine. I drove the car the day after approx 4 hours and all the lights on my dashboard came on. Back to the dealer and they diagnosed it to a blown fuse that was somehow connected to the battery being drained. Now, my headlight is loose and falling out. Poor quality work
Customer Service - 0.5/5.0 -
After several calls to inquire on the status of my vehicle, my call was rerouted to a different state. They told me that apparently our local office forgot to change over their phone lines ( 30 minutes after opening), and that I need to drive over there to check on my car. Obviously, that wasn't going to happen since my car was in their shop.