Caliber - Midlothian - Grove Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Until I get the roof leak fixed correctly I will not be able to recommend caliber collision to anyone
Repair Quality - 1.0/5.0 -
Roof is LEAKING, I'll need to bring it back in to get it properly repaired
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jay kept me well informed about the progress in the repair process and was very informative and professional throughout.I would recommend your company to anyone who needs car repair.Thanks again for all of your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job looks like nothing happened
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Caleber company that I chose to do my work was great. Night and day difference between the location I had my estimate and the location to do the work. From the moment i stepped inside and until I picked my car up I was made to feel like they cared about their customers. Treated customers like family. Thank you team CALIBER !!!!!! Bob Hall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The service provided by Jay at Calliber was excellent. He provided me with daily updates and was very responsive and thorough every step of the . So far the look and drive of the car post the repairs are good. However, it was difficult as the client to answer one single question as yes to "completely" satisfied when my car was in the shop for 8 weeks. There were problems in the end that extended things two extra weeks. That was no one person's fault and the Audi dealership added extra time. When it finally came back in he end to Calliber on the day I was to pick it up, there were a few miscommunications or lack of notes in the system that created further delay, but the team worked to make it right after I called to finish things up, inspect the car and get it back to me. In the end, I would use Calliber again for body work and appreciated Jay's great service through an incredibly frustrating ordeal.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the great communication and the quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was first rate. Jay was terrific to deal with from start to finish!
My Experience - 5.0/5.0 -
My vehicle looks great, you'd never know someone backed into me, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I am pleased with the way the body work looks but, there is a shaking sound that I was told would go away with the alignment but, it is still there.
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Helpful staff plus very friendly.Work completed Quickly and well