Caliber - Midlothian - Grove Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber Collision did an amazing job with my repairs. The quality of work exceeded my expectations, and they communicated with me every step of the way. I truly appreciated their professionalism and attention to detail
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome services, highly recommend.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process. Finished car looks awesome!
My Experience - 5.0/5.0 -
The repair you did looks great. However, I did not a small paint scrape on the passenger side near the back tire that I do not remember being there
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work done looks great, however there were a couple of paint scrapes on the passenger side that I do not remember being there when I brought it in as notated in a response to a text I received shortly after getting my vehicle
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision is amazing. They fixed a minor issue same day. Dustin and all the staff are great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept updated throughout the repair process. Caliber was infinitely easier to deal with than the lousy insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job is keeping me updated throughout the repair process. Everything was pretty seamless once I dropped my car off.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and repair!
My Experience - 5.0/5.0 -
Repairs were well explaied and finished promptly
My Experience - 5.0/5.0 -
The customer service is extraordinary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was communicative and wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A very thourough review of the process and timely updates. Terrific customer service. My truck looked like if nothing had happened! Great job! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. Timely updates. Repaired like new. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall the work b was good
Repair Quality - 5.0/5.0 -
Work seems thorough
Customer Service - 4.5/5.0 -
Updates were good. They've added some staffing issues that slowed things down a little
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Fast, good job friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, friendly, gave me a heads up on every update. Would recommend.
Customer Service - 5.0/5.0 -
Same, people seemed friendly, apologetic for a non issue, overall happy with everyone we encountered.
Returned Clean
My Experience - 5.0/5.0 -
The only complaint (and it's minor) was the pushing out the pickup by a day 3 days in a row. When I finally picked up the car they explained why and I understood, but it would of been nice been informed of the reason in advance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on fixing my bumper and making it look brand new.
Customer Service - 4.5/5.0 -
I loved the daily text messages and status updates via the web. My only minor complaint was the daily the moving of the completion date by a day.