Caliber - Midlothian - Grove Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Overall the work b was good
Repair Quality - 5.0/5.0 -
Work seems thorough
Customer Service - 4.5/5.0 -
Updates were good. They've added some staffing issues that slowed things down a little
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Fast, good job friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, friendly, gave me a heads up on every update. Would recommend.
Customer Service - 5.0/5.0 -
Same, people seemed friendly, apologetic for a non issue, overall happy with everyone we encountered.
Returned Clean
My Experience - 5.0/5.0 -
The only complaint (and it's minor) was the pushing out the pickup by a day 3 days in a row. When I finally picked up the car they explained why and I understood, but it would of been nice been informed of the reason in advance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on fixing my bumper and making it look brand new.
Customer Service - 4.5/5.0 -
I loved the daily text messages and status updates via the web. My only minor complaint was the daily the moving of the completion date by a day.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the fact that they kept me updated throughout the repair process and that my car was completed within the time frame they stated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. I was kept informed of all what was being done. Mr. DUSTIN , kept up with all procedures and he kept me up to date. My Jeep Commander was professionally taken good care of.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle looks great, I appreciate the consistent updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and constant updates
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dustin was awesome .. he updated me everyday and kept me in the loop. It gave me a peace of mind. And the final result was great
My Experience - 5.0/5.0 -
I was very pleased with how well my repairs went and the end result. Jason did a fantastic job keeping me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason was great to deal with and kept me informed through the whole month long process
Customer Service - 5.0/5.0 -
Jason was great to deal with and kept me informed through the whole month long process
Returned Clean
My Experience - 5.0/5.0 -
Great work looks brand new!! Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the updates, timely manner, and the amazing job they did on my car thank you.