Caliber - Midlothian TX
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone at Caliber was very professional and showed compassion in their dealings with me from beginning to end. I will definitely recommend this group.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The Mansfield location may be alright, but the Midlothian location (where repairs were done) clearly cannot be trusted.
Repair Quality - 0.5/5.0 -
Missing clips for the LF fender liner, numerous imperfections in the paint, headlights are aimed way too high (my high beams should not illuminate the ceiling directly above me), a check engine light that still hasn't disappeared despite assurances it would, and repairs took over double the initial estimated timeframe (all for a broken connector).
Customer Service - 1.5/5.0 -
Lack of updates, had to call multiple numbers to get an update
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
This will change once my check engine light is no longer on.
Repair Quality - 2.5/5.0 -
John was great .. my check engine light came on the day we picked up our car. Will be returning tomorrow to run a scan to find out why it’s in.
Customer Service - 5.0/5.0 -
John was great in communicating next steps.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend this facility! I already have shared my amazing experience with friends and famly.
Repair Quality - 5.0/5.0 -
My repairs have been completed to perfection! A job well done!! Looks like it did when I purchased it off of a showroom floor!
Customer Service - 5.0/5.0 -
Amazing!! Friendly, Knowledgeable, Informative and Responsive. Everyone was attentive as soon as I entered the building. Chase was AMAZING in that he kept me updated very frequently about each stage of the repair of my automobile. I couldn't have asked for better customer sevice!
Returned Clean
My Experience - 5.0/5.0 -
Incredible experience. Highly satisfied with everything from initial contact to payment. Job well done! John was fantastic! If we need work done again we will be back.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What an amazing and easy going experience! From the moment I brought my vehicle in for repairs, Chase was friendly and had great communication by updating me daily on the status of my vehicle. Quick, efficient and quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First rate customer service and workmanship on the repair of my beloved 2016 Colorado. John Fenton did an excellent job start to finish and kept me updated every step of the way. I would highly recommend Caliber Collision if you need body work done. Thanks 🙏 Caliber Collision 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Job