Caliber - Milford

4.5 (2,280reviews)
92%
5161 Wolfpen Pleasant Hill Rd,  Milford,  OH  45150

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,280)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for accommodating me in my wheelchair. You guys are wonderful. God bless you all . Angela Johnson

My Experience

The repair process was good. Your front desk ( first impressions) could use better people skills

My Experience

My Experience

My Experience

Took a lot longer than expected. But otherwise, quality was great and communication was great.

My Experience

The truck looks great and the staff communicated well throughout the repair. We are very satisfied.

My Experience

Super friendly. Very professional.

Likely to Recommend

Repair Quality

The people of Caliber were welcoming, professional, and prompt. They kept me informed about the progress of the repair I would highly recommend them to others

Customer Service

Excellent communication…kept me abreast of the progress on the repair of my vehicle.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was a new car for us - only had it a few months before someone damaged it. You made it look new again! The work was done quickly and looks great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looks amazing! I was updated often by Brittany and it was completed before the date I was originally told. They cleaned it inside and out before I picked up! I have been coming to caliber for years and will continue when needed! I recommend to family and friends as well. I appreciate the work being done correctly!! My car is my baby! lol THANK YOU!!

Likely to Recommend

Repair Quality

Caliber did a great job!!

Customer Service

My Experience

I am super happy with the whole team at Caliber Collision Brittany knew how worried I was mainly because I didn’t have a rental I tried not to bother the team while they were putting my baby back together after hitting a deer but they didn’t mind. I feel like they put me first because my car was done ahead of schedule. Which was a total surprise and I hurried down to pick it up. And when I saw how pretty it was all put back together and shiny all of the stress was lifted off my shoulders because they did an excellent job and the icing on the cake was that they cleaned inside of my car even did my windows!!! I would like to thank the whole team for being there for me and putting in the time to get my car repaired quickly I truly do appreciate it all I’ll sure be telling all my friends and family how great you all are Thanks again

Likely to Recommend

Repair Quality

Highly recommend Caliber for any repairs needed.

Customer Service

My Experience

I was kept informed of the status of the repair and the work was completed eariler than expected.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The new bumpers & paint job looks fantastic! Good job!! But I have noticed that the trunk does not open automatically when I press the button. I have to physically lift the trunk door up to open it. It’s a little heavy for me. I don’t know if I need to bring it back to have this adjusted. I’d appreciate some feedback on this. Oh, no!!! I just outside to start my car, and IT WON’T START! 😳. Now what do I do??? I do appreciate the help of your technician (Leon?) who helped reset the navigation for me. When I first got in to drive my car, nothing appeared on the navigation screen. I tried doing it myself, but I couldn’t do it. So I drove back and this wonderful man set it back up for me! He was so nice and knowledgeable! Thank you! I appreciate all the work done on my car. It was difficult for me not having a car. Then when the completion date was set back a day, I truly was disappointed. But I was able to work it out, and your office worked with me. Thank you. But please, how do I start my car???!!!! Help!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

This is my third time with Caliber. Each time I have enjoyed the friendly people in the office as well as easy scheduling, drop off and pick up of my rental car. Brittany also provided regular updates communicating each step of the way. I have referred my daughter and she has also had good experiences with Caliber twice. I will continue to come back and tell others about the service I have received. Thank you!

My Experience

The wiper on the back window doesn't wipe like it should. The passenger right door makes a metal clicking sound when opening.

Likely to Recommend

Repair Quality

Customer Service

My Experience

So far so good

My Experience

I loved the updates so that I knew exactly what was happening. Brittany was also very helpful!

Likely to Recommend

Repair Quality

Everything was great and I loved the continuous updates.

Customer Service