Caliber - Milford

4.5 (2,276reviews)
92%
5161 Wolfpen Pleasant Hill Rd,  Milford,  OH  45150

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,276)

My Experience

Very friendly and excellent customer service. My car was brought back to its original state and looks brand new. Thank You,

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Returned Clean

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First comment describes this. Low Quality of work

Repair Quality

Didn't color match the color of paint on the car and wasn't capable of matching up the cheap aftermarket parts with an even gap. mentioned to everyone when i dropped of the car about matching the color on the car, including the manager. Brougt the car back to see if they could repaint and match the paint and basically said they painted it the oem color and i had to take it the way it is. Wish i had never taken my car there. Very unprofessional job. Lee was about WORTHLESS trying to reason about anything. WILL NEVER RECOMMEND AND AM NOT DONE TELLING EVERYONE ON SOCIAL MEDIA WHAT I THINK ABOUT LEE AND CALIBER COLLISION. Very, Very DISAPPOINTED IN THE LOW QUALITY OF WORK PERFORMED. I KNOW LEE LIED TO ME ABOUT TRYING TO MATCH THE PAINT. You guys really didn't care about anything other than getting my $250 and another $2500 from Insurance. WHAT A JOKE

Customer Service

Goes with the other comment i made. There was no customer service in my opinion

Returned Clean

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Repair Quality

Great work and great communication from beginning to end.

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Great communication

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Returned Clean

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My Experience

The updates were nice and helped me to know what was happening. The vehicle looks good. I feel like the repair was well done

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I am happy with the work that was done and the timing of the repair

Repair Quality

I liked being updated frequently. I liked knowing what was happening with my vehicle

Customer Service

Every employee that I came in contact with was professional, polite and informative

Likely to Recommend

absolutely not!

Repair Quality

took 5 weeks to get my car. the whole 5 weeks they gave me the run around i had to call them to get any information on my vehicle. everything in my car was out of place and moved around. found movie tickets in my cup holder from one of the days i was suppose to pick my car up and was told it was not done yet. meanwhile said movie tickets was found in my cup holder. Was told if i fill my tank up they replace whatever gas they use. they did not and refused to fill my tank back on full like i left it! every heater from the seats on both passenger and driver seat was on to the main heat. mileage was more than it should have been. very not satisfied and would never recommend this branch to anybody! very unprofessional especially after paying $1000 to this place. they had no remorse was very rude. had no concern for anything i made them aware about. just don’t see how you guys are still open to the public! i believe you guys take advantage of other people’s property and deny it when they have the proof!

Customer Service

VERY BAD CUSTOMER SERVICE

Returned Clean

My Experience

Fantastic service. They kept me informed by text messages throughout the whole process. I would recommend them to anyone needing collision repair. Job well done😃⭐️⭐️⭐️⭐️⭐️

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Yes, I would

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My Experience

The communication was excellent and everything looks great on my truck. Thank you!

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Thay were Great

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Very nice and did a good job.

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Very nice and did a good job.

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