Caliber - Milpitas
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jacob was very professional, efficient, and helpful. He explained the cause of the delay in delivering my vehicle and arranged to deliver it directly to my home. Much appreciated. I will recommend Caliber in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond on the repair, including some maintenance tasks on my car I didn't expect.
Customer Service - 5.0/5.0 -
Both Will and the lady up front were friendly, professional and helpful.
Likely to Recommend - 5.0/5.0 -
I will recommend caliber collision to all my family and friends
Repair Quality - 5.0/5.0 -
The repair was perfect, made my car look brand new
Customer Service - 5.0/5.0 -
Service advisor will galeas was very helpful and communicative throughout the whole process! Very kind
Returned Clean
My Experience - 5.0/5.0 -
The team at Milpitas was exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great personality
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a good job, 100% recommended Thank you very much
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Well job done! Very recommendable! Thank you!
Returned Clean
My Experience - 5.0/5.0 -
Your Team and service was great
Likely to Recommend - 5.0/5.0 -
Great quality
Repair Quality - 5.0/5.0 -
I'm satisfied with the service and quality of my vehicle
Customer Service - 5.0/5.0 -
The customer service was excellent
Returned Clean
My Experience - 5.0/5.0 -
Jacob the service advisor is really helpful and professional in servicing my car and communicating properly about what to expect re repair. Michelle the front desk person is very pleasant and friendly as well! Kudos to you guys! Keep it up!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Will did a great job at keeping me updated. He was super throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff in Caliber is super friendly and helpful. They were able to fix my car in 4 days and I got update on the progress daily. At the end, they even helped me remove some of the painting marks on the hood which was not caused by them. Definitely recommended.
Likely to Recommend - 0.5/5.0 -
I want to express my deep disappointment with the recent repair experience at your Milpitas location. After our vehicle was repaired under a Progressive Insurance claim, the airbag warning light appeared on the dashboard as soon as we picked it up. This issue was not present before the repair, and we have clear photo evidence of the dashboard display both before and after the service. Upon reviewing the airbag sensor location diagram, it is evident that the sensor is positioned exactly in the area that was repaired. This strongly indicates that the problem was caused during the repair process. However, when we brought the issue to your attention, we were told that Caliber Collision could not take responsibility and that we had to resolve it through Progressive. This response is unacceptable. We trusted your shop to carry out a professional and thorough repair, and this kind of oversight—particularly involving a safety system like the airbag—is simply not acceptable. It reflects poorly on the quality of service and raises serious concerns about the professionalism of your technicians. We hope you will take accountability for this issue and work with Progressive to ensure that we are not further burdened with costs or time due to a mistake that was clearly made during the repair!
Repair Quality - 0.5/5.0 -
I want to express my deep disappointment with the recent repair experience at your Milpitas location. After our vehicle was repaired under a Progressive Insurance claim, the airbag warning light appeared on the dashboard as soon as we picked it up. This issue was not present before the repair, and we have clear photo evidence of the dashboard display both before and after the service. Upon reviewing the airbag sensor location diagram, it is evident that the sensor is positioned exactly in the area that was repaired. This strongly indicates that the problem was caused during the repair process. However, when we brought the issue to your attention, we were told that Caliber Collision could not take responsibility and that we had to resolve it through Progressive. This response is unacceptable. We trusted your shop to carry out a professional and thorough repair, and this kind of oversight—particularly involving a safety system like the airbag—is simply not acceptable. It reflects poorly on the quality of service and raises serious concerns about the professionalism of your technicians. We hope you will take accountability for this issue and work with Progressive to ensure that we are not further burdened with costs or time due to a mistake that was clearly made during the repair! Zhijun Yang
Customer Service - 0.5/5.0 -
I want to express my deep disappointment with the recent repair experience at your Milpitas location. After our vehicle was repaired under a Progressive Insurance claim, the airbag warning light appeared on the dashboard as soon as we picked it up. This issue was not present before the repair, and we have clear photo evidence of the dashboard display both before and after the service. Upon reviewing the airbag sensor location diagram, it is evident that the sensor is positioned exactly in the area that was repaired. This strongly indicates that the problem was caused during the repair process. However, when we brought the issue to your attention, we were told that Caliber Collision could not take responsibility and that we had to resolve it through Progressive. This response is unacceptable. We trusted your shop to carry out a professional and thorough repair, and this kind of oversight—particularly involving a safety system like the airbag—is simply not acceptable. It reflects poorly on the quality of service and raises serious concerns about the professionalism of your technicians. We hope you will take accountability for this issue and work with Progressive to ensure that we are not further burdened with costs or time due to a mistake that was clearly made during the repair!
Returned Clean
My Experience - 5.0/5.0 -
The guys did a great job. And super fast too. The repairs were done by Friday which was a 4 day turn around.