Caliber - Milpitas

4.7 (5,513reviews)
95%
1416 S. Main Street,  Milpitas,  CA  95035

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,513)

Likely to Recommend

Repair Quality

Jacob was really helpful and made sure my car was taken care of. Staff was very friendly and nice I recommend coming here if you need your car fixed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From the moment I came into Caliber I was greeted and had a piece of mind my car was being taking care of. Will was amazing throughout the entire process, super communicative, and felt great hearing all my updates even up to the pick up of my car! Thank you Will and entire team at Caliber in Milpitas !!

Customer Service

Amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Will was a great help. He always answered my questions in a very positive manner. He also helped me with ordering parts for y vehicle without having my vehicle in the shop he was very understanding about my situation. I appreciate that he got the work done quick.

Likely to Recommend

Repair Quality

Will was very helpful and made my service very convenient

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I wanna say Jacob did a wonderful job with staying in contact and updating with the service. Very satisfied car was returned, and in a timely matter.

Likely to Recommend

Jacob did a great job and staying on top of informing through the process and my vehicle was returned in a nice sleep condition and timing matter

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I will

Repair Quality

Very good

Customer Service

Very friendly

My Experience

First I will be honest, I don’t like to write a review and rarely do. My experience with Abel and Will at Caliber Collision in Milpitas compel me to write this review. My first meeting with Abel, he was great. He has eyes for detail and great customer service. He was not the person that was scheduled to help me and yet he takes on the task as if it is his own. He was patience, understanding, helpful and very knowledgeable. His reassurance that I will be taken care of and not to worry, I believe it. Then, when I drop off my car for repair, I met Will. At first I inclined to work with Abel since he made me feel comfortable and relax. When I met Will, he was just as great. He answers all of my questions as if he can read my mind. I was wow by the interaction I had with him. I have been recommending people to Caliber Collision in my career because of great feedback from customers. This is my first time I have direct and personal experience with them. This experience further strengthened my recommendation. Thanks again Abel and Will!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have recommended many family members and friends to Able and his staff. Very pleased with their work

Repair Quality

Customer Service

Jacob is always so helpful, always making sure I’m updated and understand the status of my repair.

Returned Clean

My Experience

Jacob and Will were amazing throughout the repair process helping answer my questions and listening to my concerns. More than just fixing a car, I found people who cared, communicated, listened, and had expertise. Hope I never need this service again, but would gladly use this Caliber location again.

Likely to Recommend

High quality workmanship and amazing customer service.

Repair Quality

The car looks like nothing happened, paint color identically matched, gloss, and best of all, all sensors working perfectly and no noises.

Customer Service

Super friendly, caring staff willing to listen to their clients needs and concerns, and communicating often.

Likely to Recommend

Repair Quality

Jacob was great from start to finish. Made sure we were completely satisfied. First car claim and will go back if I ever need to.

Customer Service

My Experience

Thank you for your great job, we are very happy with the outcome. We appreciate having the car back earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very fast service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work done was great and I was quite happy with the fact that I couldn't find any traces of repairs or damage, which I gave the car for. Working with Jacob was quite easy and informative as he kept sharing the car repair updates through out.

Likely to Recommend

Repair Quality

Was quick and great work

Customer Service

Well explained

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job done quickly. Explained the repair in detail. Good job.