Caliber - Mitchell

4.6 (3,818reviews)
92%
4080 Rev Dr.,  Cincinnati,  OH  45232

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (3,818)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Few issues. One spot didn't get painted between bed and door of truck. One cracked fog lig at bumper contact point. Weather guard under front truck was lost during accident wasn't replaced. Some is insurance related some shop . Overall I'm satisfied

Customer Service

Will did a great job with the entire repair handing every I asked about or needed. Also the receptionist was amazing.

Returned Clean

My Experience

Angelo was absolutely amazing !!! He was very communicative, told it to me straight and completed things early. I was even pleasantly surprised that the inside was cleaned l (a true gift). While I hope I never need y’all again, if I do I’ll be coming right back to Angelo.

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Customer Service

Would honestly give 11, Angelo was the best

My Experience

Courteous, polite, informative throughout service. Time consideration throughout service.

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Customer Service

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My Experience

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My Experience

Good job but the mirror is cracked on driver side other than that great job

My Experience

Angelo was amazing! Very attentive and addressed my concerns professionally.

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Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend to a friend & I would return if I need more work done.

Repair Quality

Looks great!

Customer Service

Angelo & Ryan were the Best!

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Customer Service

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Repair Quality

Erik kept me informed on the progress and was very detailed when explaining the next steps needed prior to to completion of my Nissan Rogue

Customer Service

The text messages were very helpful and appreciated

My Experience

My Experience

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My Experience

I'm very happy with the repair completed much faster than expected! Communication with was also perfect, thanks to Angelo!

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My Experience

Erick consistently kept me updated and worked to continue progress toward completion.

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My Experience

The car was excellent, beautiful, I am so glad and thankful that it was in excellent hands, I would recommend to friends and family because the communication was on point when I get the car and Will was very professional and courteous, love the work.

Likely to Recommend

Repair Quality

Customer Service

Excellent experience

Returned Clean

Likely to Recommend

Repair Quality

I was involved in a hit and run accident , upon picking my vehicle up from the repair shop my windshield was cracked, I informed the technician right there on site, he stated maybe a peeble hit it but upon further investigation he saw that it wasn't possible he then stated maybe because it was sitting in the cold at the shop which is crazy, he then told me they would not cover it and to inform my insurance company which I did the same day, I then called the manager of the company and he told me there was nothing he could do... unfortunately I had to use my insurance again and pay another deductible on top of what I had just paid, a couple days later I noticed my horn wasn't hooked back up so I had to bring it back for them to do that, upon completion of my new windshield I had to take it back yet again because my windshield wiper fluid was connected wrong.. I've always taken my vehicle to the dealership to get work done and I took a chance to let them work on my car never again, I not only had to deal with and pay after someone hit my vehicle and took off, but I had to pay for their mistake .

Customer Service

My Experience