Caliber - Mitchell

4.6 (3,839reviews)
92%
4080 Rev Dr.,  Cincinnati,  OH  45232

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (3,839)

My Experience

Work looks very well done, and in timely manner, thanks.

My Experience

You all done a grat job

My Experience

My Experience

Will Ellis gave me the Platinum level customer service. Will was knowledgeable and engaging, and made we feel welcome. Service updates were prompt and courteous

My Experience

Likely to Recommend

Repair Quality

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Repair Quality

I appreciate the regular update communications, the professionalism exhibited by every employee I encountered.

Customer Service

My Experience

Car look great and the work was finish so fast! Didn't have to worry about anything! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Friendly, professional, great job

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Customer Service

Good service and communication.

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Repair Quality

Customer Service

Eric was great to deal with!

My Experience

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Repair Quality

Not satisfied with rental car given. I had. 3 row SUV you would only cover a sedan. It made it very difficult to not have an equal size car with car seats. Very unacceptable

Customer Service

My Experience

My Experience

Will was great, and my overall experience was great! Thorough, efficient service, and extra points for finishing a day early. Thank you all!

Likely to Recommend

Repair Quality

Everything was great.

Customer Service

Great!

Returned Clean

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Returned Clean

My Experience

My schedule prevented me from interacting face to face with the team at Caliber Collision during regular business hours. Will and the team at the Mitchell Avenue branch went above and beyond to accommodate my needs. They made dropping off-and picking up my car after hours seamless and simple. Will regularly kept me updated on the status of my repairs and responded quickly via text and telephone to all my questions. The repairs done by Caliber look great! I hope I never need collision repairs again. If I do, I’m heading straight to Will at Caliber!

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Customer Service

Likely to Recommend

My answer would probably change once my head lights issue is resolved. I will speak to Eric on Monday and go from there.

Repair Quality

The customer service was great! Angelo even waited after they had closed due to me being caught in terrible traffic...The fixings of my car was a little disappointing to find out they use the cheapest parts due to my insurance company not wanting wanting to pay for original parts!! also I noticed that my head lights are 2 different bulbs and one is brighter than the other, looks like they should have been calibrated to assure they were the same wattage!? I called them but can't do anything until my technician guy returns on M9nday 12/29....

Customer Service

Customer service was great ! Angelo was great even waited after hours due to me running late because of terrible traffic!

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