Caliber - Mitchell

4.6 (3,816reviews)
92%
4080 Rev Dr.,  Cincinnati,  OH  45232

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (3,816)

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My Experience

Thanks for completing the repairs on time and with excellent. Quality.

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Thanks for doing a nice job.

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Returned Clean

My Experience

My Experience

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Riley was extremely kind and easy to work with!

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Great work, but the issues I am dealing with in regard to the scratches sustained while at the body shop are very frustrating.

Repair Quality

The repair itself is flawless, great craftsmanship, the paint matched excellent, I believe they went above and beyond to repair the damage to my vehicle correctly and thoroughly, the paint match is spot on. When I picked my vehicle up on Friday afternoon I was only paying attention to the area where the repair was made and did not inspect the entire truck. The next day when I went to drive the truck I noticed a deep scratch down to bare metal above the front right fender that was definitely not there when I dropped the truck off as well as 2 other small scratches where paint is missing on the hood. It looks like something fell into my truck while at the shop or perhaps someone was carrying something and bumped the truck with it rather hard. So, the work that was performed was honestly spot on, but I feel like now I have Blemishes that were not present on my vehicle when it was dropped off and they were definitely will not show up in the pictures taken by the inspector that accepted my vehicle for repair. It is upsetting and unfortunate that I have to deal with this especially because the repair work that was performed was again, very very good work. I would like for this issue to be resolved between myself/caliber/and my insurance agency.

Customer Service

My Experience

Very good service and detailed information daily texted to me. Courteous employees and ready to answer all my questions and concerns. I would recommend your Geico (Caliber Collision) associates for sure for their car repairs. Thank you!

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My Experience

Excellent service

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The passenger indoor locker doesn’t work

Customer Service

The passenger indoor locker doesn’t work

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My Experience

The communication was great, the staff were friendly and I liked how they provided complementary popcorn. Overall, it was Great customer service!

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My Experience

I am very happy with the repairs and the updates I received during the process. The team did a great job!

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My Experience

Mike helped me and he kept me updated every step along the way. I really appreciated being in the loop through texts and calls. The entire process was very smooth and really improved my initial bad situation (having someone hit my car).

Likely to Recommend

Repair Quality

Mike helped me and he kept me updated every step along the way. I really appreciated being in the loop through texts and calls. The entire process was very smooth and really improved my initial bad situation (having someone hit my car).

Customer Service

Returned Clean