Caliber - Mitchell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes I was satisfied with the repairs on my vehicle. They done a good job and very knowledgeable and I appreciate their courtesy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Car is spotless and the repair looks great. Thank you!
My Experience - 5.0/5.0 -
My car was perfect. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Addressed some potential look overs, but they took care of them, plus a good job in the rest of the repairs. I told them all good job and that they are a talented crew
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Randy was very informative to me about all of the process and he was also very pleasant , and the car really looked good. He said he got the exact parts I needed. I appreciated his professionalism and his honesty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Again not sure the prob was Caliper’s. I think it was Grange policy.
Repair Quality - 1.5/5.0 -
It took 2.5 weeks because of Grange requirement to try out parts that didn’t fit. Ordered 3 poor fits before Grange said they could get an OEM that fit. That was a huge inconvenience to us caused by Grange inefficient policy. Next time we will go to our known and trusted body shop. Of course we hope there is no next time. Anyway Caliper did a good job but we don’t really know their ability because they were required to order 4 different parts before they found one to fit.
Customer Service - 3.5/5.0 -
Ok. Would have liked a little more updates because of delay.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done very well and quickly. Communication was good throughout the process. They even detailed the inside of our car!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Just the length of time was a disappointment but Angelo kept in constant contact with me, apologized every time we spoke, and was very personable. Things are outside of means of control but he handled the situation well. I’m glad he was who I worked with.
Customer Service - 5.0/5.0 -
As previously stated, Angelo handled everything very well. Even when delivering bad news, he was understanding and personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like nothing happened and is running great
Customer Service - 5.0/5.0 -
Good communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The communication about when my car would be completed was really good. My concerns are that there were three unresolved issues with my car…the door scrapes when it opens, the TPMS isn’t working even though it did before the collision and my car makes a terrible sound when I put it in reverse. I do appreciate that they were willing to take a look at it right away though.
Customer Service - 4.5/5.0 -
So far I’ve been mostly satisfied with the customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service