Caliber - Mitchell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Still waiting for a hub cover
Customer Service - 4.5/5.0 -
Some miscommunication for the initial drop off.
Likely to Recommend - 5.0/5.0 -
Already been bragging about how of a job you guys did. Highly recommend
Repair Quality - 5.0/5.0 -
My experience was great.
Customer Service - 5.0/5.0 -
Everyone was nice and friendly.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Passenger side rear door panel does not match.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Randy was amazing and extremely communicative. The car was ready before the expected date of completion.
Customer Service - 5.0/5.0 -
Amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Friendly service.
My Experience - 5.0/5.0 -
Mr. Will was very professional and delivered excellent service he treated my 88 year old uncle with respect he followed through with his promise to fix the car within a certain timeframe based on parts delivery. My uncle was very happy too! Thanks!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My 88 year old uncle Hundae has been in shop for month and Caliber has not repaired. Thieves torn housing of steering column/ broke window and Caliber replaced ignition parts, but new key/fob does not start car. My uncle has not been able to go to grocery, doctor appointments, etc. Caliber has blamed everything from battery to spark plugs on their inability to repair car. He doesn’t have his car and it is not only inconvenient but frustrating for my uncle.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was done beautifully and ahead of schedule. Randy was very helpful and communicative!
My Experience - 5.0/5.0 -
Both times my car was is y'all shop y'all always kept me informed every week what y'all was doing and I really appreciate caliber collision y'all the best and I really appreciate y'all thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Will was great at explaining everything he had done to my car after the repair and im really happy with it. I wish there was more communication during the process, i got a lot of auto updates about the car and the day it be done by and it usally was more days added to the repair and it left me confused and wondering what was wrong, i tried calling but I didn’t really get a clear answer until after i went to get my car and then everything made sense. Other than wishing they had communicated more clearly what was going on during the process im happy with the end result.
Likely to Recommend - 3.5/5.0 -
Their work is good i just wish the communication was better
Repair Quality - 4.0/5.0 -
Wish communication with me was better during the repair process
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Initial look so far so good. Disappointed with the fitment of used parts but understand this is an insurance issue not the fault of Calibre
Customer Service - 5.0/5.0 -
Service was professional and pro active with work completed on time and to cost.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was professional and quick to repair my car. I'm very pleased with their service!