Caliber - Mitchell
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There was initially a problem with Geico communicating from their system to Caliber and the receptionists went out of their way to work with me and let me know what they were able to do so I could get my car in as quickly as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will, was so nice and professional and explained everything to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with everyone I dealt with. All were very kind and very pleasant. I appreciate it that the work got done earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with. My car looked and smelled brand new! I would highly recommend them.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Randy the manager was helpful, professional, and listened to my concerns without assuming I didn’t know what I was talking about
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
When I dropped off my car the lady was like “you don’t have an appointment “ I called my insurance and they told her they were going to look over my car. Then she was like “she didn’t say that before. (I don’t do this for a living. I didn’t know you needed me to tell you that? Why couldn’t you have asked that before instead of instantly rejecting me?) When I called the first week to check on my car the lady said “I didn’t have any paperwork for your car”. (She saw me and should’ve remembered my insurance rep came that same day to look. But instead of looking into it when I called, my insurance had to call and tell her) My paper work was lost and caused it longer for my car to be worked on. When it was time to pick up my car and pay, I asked her about Klarna payment “oh I don’t know anything about that. You have to look into it on our website” whatever. I provide payment on the card recieved. I waited a few moments.I told her it says it’s waiting for something. She says “I don’t know how long it takes.” I said “you don’t know how long it takes to receive a payment? I just scanned my card” then she was like “oh, haha. It’s waiting for me” didn’t apologize. The front desk lady wasn’t attentive to my requests and not that friendly. I don’t know if she is going through some personal stuff, if she needs a break or something, but she’s been really dismissive this whole time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was fixed quick, and cleaned ready for me to pick it up, a smooth process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service I would highly recommend you
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Great service I would highly recommend
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although it took some time to repair my car, I am pleased with the work done by Caliber Collision. Erick consistently communicated well and kept me updated on the progress throughout the process.
Customer Service - 5.0/5.0 -
You can always count on friendly service whenever you visit. The team consistently make every experience pleasant and welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Caliber kept me informed of the progress all the way through the repair.