Caliber - Mobile - Government Bl
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have used caliber twice in two years on two different occasions! My car came back perfect then it went in ! Also got it back seven days before the promised date ! All staff were awesome! Ben , autumn, Jamie ! Jamie explained all the paperwork in detail! Thank you for fixing my car it was unfortunate that the other driver didn’t pay attention and hit my car but everyone made me feel at ease dropping my car off and getting my rental car a early pick up time ! I highly recommend caliber and will recommend to friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Installed the parts incorrectly and now have to fix it!
Customer Service - 4.5/5.0 -
Second time I have used them and they own up to mistakes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with. Was able to get my vehicle in and out in a good timeframe
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. The repairs were minor but they did more than I thought and it turned out so well. It looks so good to see the minor dings and paint defects gone. Thank you guys!
My Experience - 5.0/5.0 -
Absolutely great experience and great service from the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Beautiful workmanship and courteous staff. But 4 extra days on rental car because of slow arrival of part from Honda.
Repair Quality - 4.5/5.0 -
A part for passenger door was not replaced Part was ordered when I picked up the car. Otherwise, everything looks great.
Customer Service - 4.5/5.0 -
Estimated completion was delayed because parts did not arrive from Honda. It was late in the day which made it hard for me to rearrange my plans. Rental car has to be kept for 2 additional weekend days. I understand that you have to yo have the parts, but project 2 days if the part arrival won't be there in 1 day. I had to make my arrangements for Friday, Monday and Tuesday pickup days- plus rental car that ended up with cost of FOUR additional days. That was a lot of money, but I had to have a car.
Returned Clean
My Experience - 0.0/5.0 -
The repairs on my vehicle were completed well, and I’m pleased with the outcome. Although the process involved multiple repair dates and I had to wait three weeks to get my truck back, I appreciate the rental vehicle that was provided to help offset the inconvenience. I want to thank Sonya for ensuring the work was done properly, and Autumn, I believe, for patiently answering all my questions each time I called. Your team’s professionalism and support are truly appreciated.
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Chips parts not paint trash in paint very disappointing and I have used y'all in the past
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was completed in a timely manner from receiving, completing, receiving information from the insurance company. The car looks show room perfect, my wife likes it ,so tell your team great job.Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Very helpful and attention to detail. Kept us informed at all times. If I ever need assist again they will be my go to body shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very informative and kind
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was pleased with my experience! I came in to get an estimate after booking an appt online and when I visited, Jamie was very helpful. She explained everything to me and so I booked a drop off repair appt online the next week. I called the day before just to confirm my appt and also to make sure I needed to bring anything. I did a down payment during my visit before dropping off my car. Michelle contacted me later that day to give me a new estimate on my car after they disassembled it to see what was wrong with it. After our discussion, we landed on an option that worked best for me. My car was scheduled for pick up within two weeks, and yet I picked up my car by the third day! When I picked up my car, I was highly satisfied and happy. I had a great experience! The front desk lady was very friendly and informative. I would recommend this place for anyone who needs repair on their car. I just had a dented bumper and they updated me every step of the way through and by phone when necessary. They do a great job!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Few minor issues with work performed. Paint looks excellent. Had to do with a clip on the bumper. Currently, one is broke and makes it look bad.