Caliber - Mobile - Government Bl

4.6 (1,858reviews)
92%
2953 Government Blvd,  Mobile,  AL  36606

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,858)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

None of the service was great. The speedy sea of the repairs was amazing. This is my second time doing service with this company and I am thoroughly impressed with how everything was done.

Likely to Recommend

Repair Quality

Best work ever ty for all u do

Customer Service

Returned Clean

My Experience

The Government St location was excellent! They informed me of each stage of repair and were very courteous and personable. The 1040 Schlinger Rd location not so much. Jacob Jones would not return my phone calls so I was glad my car was relocated to Government St. I will recommend Government St location but NOT Schlinger Rd location

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The service was great and customer service person helping me was very professional and made sure I stayed informed during the entire repair process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service! And love my car, they did a great job! Very satisfied!

My Experience

Great service vehicle turnover was less than week. Company return rental for customer. Vehicle looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This location will NEVER be recommended to anyone I know

Repair Quality

Korey B refused to take my calls, would not call me back, had to drive across town to talk to anyone that could tell me what was going on. The work on my vehicle was great but the customer service was TERRIBLE!! I will not take my vehicle back to this caliber location, the schillinger rd location will be the only location to work on my vehicles.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs on my car was done in an efficient and timely manner. Very satisfied with the customer service.

Likely to Recommend

Repair Quality

Service was great. Cory was very informative and made sure everything was done to my satisfaction.

Customer Service

Returned Clean

My Experience

Well Done

Likely to Recommend

Repair Quality

Customer Service

My Experience

They kept me updated on the progress of my car and did a great job with repairs. I would highly recommend them!

My Experience

They are awesome

Likely to Recommend

Repair Quality

Excellent service... my car was like new and everyone was friendly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair looks great and the area where my car was damaged looks brand new! I also appreciated they washed my car and cleaned on the inside it looked like!

Customer Service

I really appreciate keeping me up to date with each step!

My Experience

Promptly kept me abreast of the progress of my vehicle. Work was accomplished ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The 3 x a week text updates were much appreciated! All of the staff that I interacted with were kind and helpful. It was also really convenient having a rental car company right next door!

Likely to Recommend

Repair Quality

Their communication was excellent! Highly recommend them!

Customer Service

Very kind and attentive

My Experience

Everyone was so kind and professional. Corey kept me updated on my repair and the young lady at the front desk (please forgive me for not remembering her name, not her fault, the fault is my memory not working as well as it used to) was exceptional. Thanks to both of them for making my experience with Caliber a good one. I will be sure to recommend Caliber to any friends or associates who need a repair shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Start to finish (estimate to having my car returned back to me) gets a 10

My Experience

I was told twice the car was ready and was not when I pick the car up the battery was dead I had to buy another battery

Likely to Recommend

Repair Quality

Was told twice car was ready and was not we I did pick up the car battery was dead had to buy new battery

Customer Service

Returned Clean