Caliber - Monroe Wa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the updates during the repairs, my vehicle was clean inside and out. Couldn’t be happier with the repairs and experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was great! Jenille was so helpful, informative and friendly. Would highly recommend your service.
My Experience - 5.0/5.0 -
They were courteous respectful and professional. Everything was handled quickly sounds the damage was fixed and got me back on the road in the shortest possible time I would highly recommend this shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly helpful and prompt. Did what they said they were going to do and work was done very good. I would recommend them to friends and family.
My Experience - 5.0/5.0 -
Your communication with me was so great!! You always kept me in the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They stayed in contact with me the whole time. It was a great experience!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and customer service. Repairs looked flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful treatment, kept me informed.
My Experience - 5.0/5.0 -
You kept us updated on the progress of the repair of our car. The staff was awesome ,extremely satisfied with the outcome. Oh yeah thanks for washing and vacuuming the car you guys went above and beyond. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional. Kept me informed the entire time. My vehicle got done a day early. I will use them when I need them again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
After being here 2 weeks ago , I damaged my vehicle again and had to return . Once again cheryl and Janelle took care of everything with no hiccups ! From my first phone call , the estimate , the drop off the progress updates and the delivery - all with grace and professionalism but with a friendliness that made it feel like family . I will again be telling anyone needing work done to go to Caliber Monroe .
Likely to Recommend - 5.0/5.0 -
I have already told many people about my positive experience with the Monroe shop
Repair Quality - 5.0/5.0 -
Once again , this shop did everything in there power to make me a happy customer
Customer Service - 5.0/5.0 -
Janelle and Cheryl were professional and maintained a level of personalization that made the experience relaxing opposed to a stressful situation