Caliber - Monroe Wa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team was very good at keeping me informed every step of the way and the end result was of very high quality.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the great service and quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Monroe’s service was excellent. Staff was friendly, helpful and efficient. I was a walk in and Jenille helped me right away, walked me through notes on the estimate and then speedily sent me the write up so I was able to get scheduled. Service was super quick and I appreciated the updates and flags on potential added costs. Also appreciate the work to repair rather than replace when possible. Overall just a seamless and positive experience. I’d definitely recommend Calliber Monroe to anyone I know who needs repairs!
My Experience - 5.0/5.0 -
Very good work and kept me up to date on progress
My Experience - 5.0/5.0 -
Really appreciated the updates. Never felt I didn’t know what was going on.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Scratches still visible upon pickup. Offered to buff out but shop was closing and we needed to get home to kids. Van had already been at the shop for over a week.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was pleasant to work with
My Experience - 5.0/5.0 -
the entire teams especially Janille went beyond good service to exceptional service. Janille help us with a difficult scheduling problem that worked out great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for a very positive Experience! Nobody ever WANTS to have to use a body shop but you made it easy. Staff were very friendly and well informed. I appreciate the communication throughout the process, the car repairs were timely and look great! I will happily refer your services to friends and family. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Janelle, cheryl and Jesse were beyond helpful , respectful, professional and kind ! They all went above and beyond to repair my vehicle . Jesse was Kind enough to repair a few scratches the insurance company wouldn’t cover ! The kindness each employee showed will bring many customers back ! Way to go Caliber Monroe
Likely to Recommend - 5.0/5.0 -
For sure will tell others
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cheryl and janell were awesome ! Jesse went above and beyond to fix my vehicle
Returned Clean
My Experience - 5.0/5.0 -
It was very quick and painless everyone was very nice and did everything beyond expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done fast great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cheryl is very helpful and informative.
My Experience - 5.0/5.0 -
Caliber was A+ from start to finish. All the staff went above and beyond to make sure I was taken care of from the time I dropped my car off until I picked it up. They kept me well informed of the process and timelines and the end result was top quality work. Thank you, Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff and great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We already have!
Repair Quality - 5.0/5.0 -
Good service and very friendly employees!
Customer Service - 5.0/5.0 -
Awesome!!