Caliber - Monroe Wa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Super efficient, repair done ahead of schedule, Jeff made process easy - good communication, pleasant. Having Enterprise on site a plus, too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and response
Customer Service - 5.0/5.0 -
Excellent customer service, went above and beyond to make sure I had everything i needed for my insurance and rental car when my car was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and great work.
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done right and the car was so clean and washed. Was awesome! Jeremy was a great guy who talked sports and took GREAT care of me by notifying me at all aspects of the process. Would recommend your shop to anyone needing repair!
Customer Service - 5.0/5.0 -
already wrote a comment how clean the car was and Jeremy did a great job.
Returned Clean
My Experience - 5.0/5.0 -
The communication alone made everything go well! So fast, professional. Made it all easy for me!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication and updates on the repairs. Finished earlier then expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber workers were very friendly and made the whole process smooth sailing.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I’m disappointed the head lamps were replaced with ones that don’t have the Jeep grill inside them. I understand maybe they are no longer being made but it should have been communicated to me. I knew something looked different when I picked it up. After reviewing the parts list it’s unclear if my rear bump was replace with the blind spot sensor. I guess I’ll figure that out tomorrow.
My Experience - 5.0/5.0 -
Great communication during the repair process, great quality of work, and great explanation of the work completed. Bonus- the repair was completed two days ahead of schedule!
My Experience - 5.0/5.0 -
Communication was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jeff was totally an angel thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff was great
Customer Service - 5.0/5.0 -
A+++
Returned Clean
My Experience - 5.0/5.0 -
Jeff was awesome! Friendly, Knowledgeable, and informative. Thank you for the great service! 5 stars!!