Caliber - Montrose Ca

4.9 (781reviews)
97%
2604 Honolulu Ave,  Montrose,  CA  91020

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (781)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, clear communication, and timely repairs. Many highlighted the team's professionalism, friendliness, and dedication to keeping customers informed throughout the repair process via text and phone updates. Repairs were frequently completed ahead of schedule, and vehicles were often returned washed, vacuumed, and detailed — exceeding expectations. Customers appreciated the seamless, stress-free experience and the high standard of workmanship. A small number of customers noted areas for improvement, including occasional communication gaps, color-matching concerns, and quality control issues — as mentioned directly in their feedback.
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"Received white-glove level of service from everyone at the shop. Amazing crew and amazing workmanship ..." Read more
"The cust I mer service was fantastic. The quality of repairs were top notch. Caring and personal service from beginning to end. So extremely pleased. ..." Read more
"Everyone one in the office is so pleasant and professional. I was given a detailed explanation of the repairs ..." Read more
"Caliber Collision was professional, efficient, and did an excellent job on the repair. They made things as convenient as possible for us. ..." Read more
"This has been the best car body repair that I have ever experienced. Wonderful service, good pricing and fast completion!"
"Vehicle was ready 2 days ahead of schedule."
"... extremely satisfied with the work done on my car! It was completed in a timely fashion, with a high degree of workmanship!" Read more
"... communication. Drop off easier than expected and got my truck back and out easier and quicker than expected. Thank you Montrose shop!" Read more
"Service was quicker than expected and the job was done well! Thank you Caliber!"
"Two times broken the words"
"Communication was excellent. Kept informed by text regularly and questions were addressed promptly. Staff was professional and efficient. Will ..." Read more
"Very informed. I liked the text updates because it eliminated the infamous phone tag issues with missed phone calls and voicemails."
"Communication throughout the repair was greatly appreciated. The team was very respectful The team gave me confidence ..." Read more
"Informed wrong info"
"Poor honest communication on delivery . schedule"

My Experience

Finished ahead of schedule.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great shop, great staff. Thank you!

My Experience

Jose and his team at Caliber Collision in Montrose went above and beyond to make my vehicle look even better than before the accident. He made sure to always keep me updated on their progress, and we couldn't be happier with how our repairs turned out. If we ever have to choose a repair center again, we will definitely go with Caliber Collision in Montrose.

Likely to Recommend

If myself or anyone I know needs vehicle repair work, Caliber Collision in Montrose would be at the top of the list.

Repair Quality

Outstanding. My vehicle came out looking even better than before the accident.

Customer Service

Jose and the staff at Caliber Collision in Montrose were very friendly. They made sure to stay in constant communication with the status of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always great service

Customer Service

Welcoming, courteous, fast and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and work on the bumper but didn’t fix the warning light that turns on periodically.

Customer Service

My Experience

Staff are so friendly and kept me in the loop the entire process. I will highly recommend to friends and family.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I had a great experience with this collision center! Jose was incredible and provided excellent customer service. My vehicle was repaired quickly, and it looks great! I truly appreciate the professionalism and care throughout the entire process. Highly recommend!

Customer Service

I had a great experience with this collision center! Jose was incredible and provided excellent customer service. My vehicle was repaired quickly, and it looks great! I truly appreciate the professionalism and care throughout the entire process. Highly recommend!

Returned Clean

Likely to Recommend

Repair Quality

Caliber Collision was professional, efficient, and did an excellent job on the repair. They made things as convenient as possible for us. They kept us updated along the way. I will absolutely bring my car to Caliber if there are any other needs in the future. We were so impressed and grateful!!

Customer Service

Responsive, professional, kept us up to date with repairs!!

My Experience

Perfect job employees very helpful and polite I will definitely recommend to other friends. Thanks

Likely to Recommend

So far so good nothing to complain everything perfect as before . I'll recommend this repair shop to my friends and family

Repair Quality

Customer Service

Very professional and respectful

My Experience

Not enough updates on final days

Likely to Recommend

Repair Quality

Poor honest communication on delivery . schedule

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for keeping me updated with the progress of the rep

My Experience

They went above and beyond doing a great job on my car - also everyone there was extremely knowledgeable, courteous, and polite.

Likely to Recommend

Repair Quality

Very satisfied and happy with the work that was done

Customer Service

Everyone there was extremely polite, knowledgeable, and helpful

My Experience

My Experience

My Experience

I received a GREAT Service

Likely to Recommend

Had a great service

Repair Quality

Had Great service

Customer Service

Returned Clean