Caliber - Montrose Ca

4.9 (764reviews)
97%
2604 Honolulu Ave,  Montrose,  CA  91020

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (764)

My Experience

Excellent

My Experience

Marco and the office staff were fantastic. They took care of everything in the most professional manner. I can't thank them enough for helping me during this difficult time.

Likely to Recommend

Repair Quality

Awesome job. the car looks brand new

Customer Service

Returned Clean

My Experience

Marco was thorough and helpful.

Likely to Recommend

Repair Quality

I have orange peel in one section of bumper and the plastic below repairs is discolored.

Customer Service

Marco is good

Returned Clean

My Experience

Amazing service from Rudy. 10/10 would recommend to anyone.

My Experience

Very courteous & friendly staff. They kept me posted at every step. Work was done very professionally & very timely.

Likely to Recommend

Repair Quality

Customer Service

Randy & Gabby were extremely helpful and kept me up to date during the entire process.

My Experience

Randy was very communicative and wonderful during this process. My car was completed in less than 2wks! So amazing

Likely to Recommend

Repair Quality

They had great customer service and they were very professional and quick with repairs

Customer Service

My Experience

Everyone was attentive and professional. Went out of their way to make me feel taken care of and got what I needed with out any hassle or delay. I’ve already recommended them highly to my friends. They were great !

Likely to Recommend

Already have recommended them highly

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I recommend the Montrose team every time I get the opportunity. They make a very stressful situation less stressful.

Repair Quality

Marco went above and beyond to help me with my repair and made sure I got the branded parts for my car.

Customer Service

All of the staff there are always polite and helpful. I prefer this site over all others.

Returned Clean

My Experience

Thorough inspection and work was performed on my vehicle. Was done in a decently timed manner.

Likely to Recommend

Repair Quality

Satisfied with the work done on the car with such care. They kept me updated and made sure the process was as easy as possible.

Customer Service

My Experience

I’m very impressed and pleased with the excellent customer service I got at Caliber Collision in Montrose. The Ace Team of Randy, Marco and Gabby guided me through my car repair with excellent results and record turnaround time. Randy kept me informed and eased me through the entire process. It’s nice to know Good Customer Service still exists!

Likely to Recommend

Absolutely. The front line team of Randy, Gabby and Marco were amazing. Their customer service skills are top notch.

Repair Quality

My car looks great

Customer Service

Randy Rizkallah, Gabby Villegas and Marco were the team that helped me through the whole process. They were friendly, helpful and capable.

Likely to Recommend

Repair Quality

The work was done well

Customer Service

People are very nice and sent frequent email updates

My Experience

I am completely satisfied with the service. The were true professionals and did a superb job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks good as new, and I was notified on every step by text.

My Experience

Fantastic service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very happy Because the repair was perfect So thank you

My Experience

Likely to Recommend

Repair Quality

Excellent paint job. Better than I expected.

Customer Service

Excellent customer service. Goes above and beyond. Even kept my garage door opener for me that I left in the rental car.

My Experience

Everyone at the shop was polite, courteous, and communicative from the time they reached out to schedule an appointment to the time I picked up my car. Gabby, Randy, and Marco were all excellent with customer service. I also appreciate the frequent texts about when the car would be ready. And it looks beautiful. Thank you!

Likely to Recommend

Repair Quality

Service was excellent and the car looks like new!

Customer Service

My Experience

Manager kept in regular contact with me about the status of my repair. All staff were courteous and friendly. Aside from the delay in getting the necessary parts, repair was completed quickly and on time as promised.

Likely to Recommend

Repair Quality

Professional and courteous staff. Kept in constant contact about the status of my vehicle. But for the delay in getting the needed parts, which wasn’t their fault, repairs were done quickly.

Customer Service

My Experience

Randy and team were great to work with. He kept me informed on the progress of our car and took any a few days to get everything done. Definitely would recommend them to anyone else that needs car body work done.