Caliber - Monument

4.9 (2,471reviews)
99%
960 Baptist Rd,  Monument,  CO  80132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,471)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new or even better than before the accident. The team received high marks for proactive and transparent communication, including frequent text message updates that kept customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers highlighting that their vehicles were completed ahead of schedule. The interior and exterior cleaning of vehicles upon return was a frequently mentioned and appreciated bonus. A small number of customers noted areas for improvement directly from their experiences, including occasional issues with parts delays, minor post-repair concerns such as rattles or paint quality, and in isolated cases a desire for better proactive communication regarding schedule changes.
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"... impressively, they managed to exceed expectations by finishing the entire project ahead of schedule." Read more
"We got our vehicle back sooner than promised"
"Vehicle was finished before the projected date, which was awesome! Glad to have my vehicle back."
"... informed everyday while my car was in their care. They finished my car well ahead of the original estimated repair date. The car looks like new and has a lifetime warranty." Read more
"The repairs performed by Caliber Collision were seamless, and delivered significantly ahead of schedule. I trust Caliber Collision with all of ..." Read more
"... interactions with Caliber Collision were exceptional . Clear communication and the service was excellent. I really appreciated the status updates and the final result looks great." Read more
"The car looks brand new! I appreciate the clear and consistent communication from Caliber, especially the frequent updates and explanations about the type of repairs ..." Read more
"Wow! The whole process was seamless. We were particularly impressed with the updates via messaging and the timeliness of the repairs. Thank you to the whole team!"
"... Collision can't be beat by any shop in the state. They keep you updated at every step of the way. They are all kind and professional at the shop. ..." Read more
"Good job on repair. Communication on schedule slips needs to be better."

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Returned Clean

My Experience

You are true professionals.

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Great job. Kept me updated thru out the process. Finished repairs in the time quoted when estimate was prepared. I would recommend them to anyone needing repairs to their vehicle.

Customer Service

Returned Clean

My Experience

I am impressed by not only how amazing the repair was, but also how efficient, helpful and responsive the Caliber Collision team was to me. Thank you guys for being amazing all the way around! I’m very satisfied with my experience

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Returned Clean

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Quality work in a very timely manner

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Returned Clean

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My Experience

Caliber met its completion date as promised and their communication was exceptional. Customer service was A+++ and the car looked fantastic upon receipt

My Experience

Responsive Flexible Great regular updates

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My Experience

Rick was very professional, knowledgeable, and a great communicator. In fact, I would go as far as to say he was the best service advisor I have ever worked with!

My Experience

Jennifer and the crew at the Monument Caliber were amazing! Theirs is the ONLY shop we will take our vehicles to. They provide a detailed estimate, check in with us throughout the process and restore our vehicles , on time, to like new condition and do so in a friendly professional manner! They are amazing!

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This is the only shop we use for repairs so most certainly I recommend them.

Repair Quality

The car looks like new.

Customer Service

Jennifer and the crew at the Monument Caliber were amazing! Theirs is the ONLY shop we will take our vehicles to. They provide a detailed estimate, check in with us throughout the process and restore our vehicles, on time, to like new condition and do so in a friendly professional manner! They are amazing!

Returned Clean

My Experience

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My Experience

Scheduling was smooth. Updates were prompt and clear. Caliber was very easy to work with. My car looked as good as new and my service specialist (Ric) was great.

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My Experience

A truely professional job. And Rick handled everything in a timely fashion. I particularly appreciated the daily updates. You folks clearly have client communications down to a science. Keep up the great work!

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My Experience

Great communication and quality work. We have had 3 of our cars repaired for hail over a 2yr period and Caliber Collision has done a great job. Thank you

My Experience

Jen was terrific and kept me informed of the progress. The repair looks like nothing ever happened.

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Returned Clean

My Experience

Rick did a great job in taking care of us. He kept us informed via texts of exactly where they were in the repair process. And the car is good as new. We’ve used them in the past and we’ll use them again if the occasion arises. I highly recommend Caliber Collision in Monument, CO.

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