Caliber - Monument
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Service and repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the whole Monument team for a job well done! I was kept up to date every step of the way. The staff was very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very kind! They remembered me when I came in to pick up my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Had a very bad experience. Do not know if the crew is inexperienced short handed or just bad at the job
Repair Quality - 3.5/5.0 -
A couple of paint chips in different area from repairs, caused while being repaired
Customer Service - 0.5/5.0 -
The worst part of my experience by far. One delay after another with very very poor communication. I initiated most if not all conversation for updates. A few times didn't receive a call back until then next day
Returned Clean
My Experience - 5.0/5.0 -
Accurate estimate, informative answered my questions, friendly and welcoming, repair completed on time...thank you.
Likely to Recommend - 4.5/5.0 -
my repair was light so I don't know what the experience would be if there was a significant repair to be made.
Repair Quality - 5.0/5.0 -
Parts and repair install professionally done.
Customer Service - 5.0/5.0 -
Someone always greeted me and provided information and status...
My Experience - 5.0/5.0 -
Excellent communication. My Acura looks great again....thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Caliber came highly recommended by State Farm and in December when I was supposed to bring it in we had a snowstorm and lots of accidents and they were slammed . they asked if I left it if it would be ok to farm it out to another location to still be on schedule. I said no and I'd wait til January strictly because of the wonderful recommendation. I'm loyal!!!
Repair Quality - 5.0/5.0 -
I couldn't be more pleased with Caliber. So professional and notified me of the progress on my car and put up with my questions!!! Lol
Customer Service - 5.0/5.0 -
Just the best Customer Service which is the Gold Standard now a days! And was always available to take my calls. Kept me in the loop on my repairs .
Returned Clean
My Experience - 5.0/5.0 -
I was kept updated on the progress of my vehicle and care was taken to complete the work correctly the first time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took extra care to be sure it was completed correctly.
Customer Service - 5.0/5.0 -
They kept me updated on the status.
My Experience - 5.0/5.0 -
Great communication and updates from Nathaniel and team. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All of the people at Collier were great to work with, were fast and made this process really easy. My car looks amazing! We will definitely return in the future. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a fantastic job! It was only a bumper, but it looks great - you can’t tell that I was ever hit! Above and beyond that, they cleaned my car inside and out! I transport my dog almost every day in my car, so it was pretty dirty and full of dog hair (I’ve been meaning to clean it out), but now it’s spotless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely use them for our family and will recommend them to any/all that ask about this type of service! Thank you for the quality of work and customer service!!!
Repair Quality - 5.0/5.0 -
The workmanship was superb and the customer service was outstanding. They kept me informed daily via text (except when they were closed) on the status of the vehicle. They finished 2 days earlier than the original date. When I went to pick up the vehicle, they briefed me on all that was done and the vehicle looked wonderful: cleaned inside and outside. Thank you!
Customer Service - 5.0/5.0 -
Awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nathaniel did a great job.