Caliber - Monument
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very nice and friendly to me and my daughter
My Experience - 5.0/5.0 -
Staff was great! Kind & professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This location was fantastic.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandon was exceptional! He was available, provided quick responses, very thorough in explaining every detail, and very friendly.
My Experience - 5.0/5.0 -
Amazing work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept up-to-date on the repair progress, and given assurance by Rick that all was going well. Completion was sooner than originally expected. I am pleased with what they’ve done with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate that they were able to meet my completion date, even though they were working with a difficult insurance company.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There are paint chips on my back left and right door as well as a streak on the front left door that I don’t remember being there before my car went into the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Cost was $1000 higher than estimate. A pattern for Caliber Collision.
Likely to Recommend - 2.5/5.0 -
I am troubled that both times I have used Caliber Collision ( first time a different shop) the cost was about $1000 higher than the estimate. It is not money out of my pocket. It just doesn’t feel like a good way to do business. One other non Caliber shop the cost and estimate were the same. This is not a big deal to me; just an honest reflection
Repair Quality - 5.0/5.0 -
The timing was great. The quality of the repair was very good, as was expected.
Customer Service - 5.0/5.0 -
The person working with me was great!
Returned Clean
My Experience - 5.0/5.0 -
Rick helped my wife and I from start to finish and was extremely knowledgeable about both the repairs needed as well as the Caliber Collision process and timeline we could expect. Though we hope not to have to use Caliber Collision’s services again anytime soon, it’ll have nothing to do with this shop’s performance or customer service! Car accidents/repairs are always frustrating to deal with, but at least we know where we can go and who we can trust to take care of us if/when that unfortunate part of life happens. Big thanks to Rick and the techs that got us back on the road as efficiently as possible!