Caliber - Morris
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazingly quick, everyone in the office was prompt and professional. Helpful and kind throughout the entire process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always do a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber went out of their way to fix my vehical and they were all very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lauren and the team did a fantastic professional job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team was personable,available,helpful, and professional. 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks very much.
Repair Quality - 5.0/5.0 -
Everyone was helpful and kept me informed on the progress of my car.
Customer Service - 5.0/5.0 -
Everyone was very helpful and kept me updated on everything.
My Experience - 5.0/5.0 -
When I first spoke with Caliber Collision, the Customer Service (Liz) and (Lauren) the Customer Advisor, they we're all very polite and helpful. I was highly impressed with the work that was done on my car, when I pulled up it did not even look like mine, it looked brand new. And it was done in a timely manner, Thank you to Albert. I am highly recommending you to others. Sincerely, Barb Graber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
I felt lied to during my entire repair. I dropped my vehicle off an April 14th. My original representative, Lauren, told me it would be a 15 day repair with the potential of going over that once they started taking it apart. Once they took it apart the date of completion changed to June 3rd. I touched base multiple times asking if it was still on track and was told yes and if it were off track they would call and let me know. On June 3rd I received a phone call saying an individual had to take a few days off the week prior and it delayed progress and she needed to extend the date by a week and a half but assured me it would be done by the 12th of June. I then recieved a call saying the vehicle needed to be transferred to another shop due to the severity of the repair and the technicians inability to perform these repairs but againwas told the 12th should still be a good date. Sarah then took over my account and was better at communicating than the original employee, but I still did not get my vehicle back until June 22nd. When I received my vehicle, the sunroof would not open and I had to take it back. When I returned to have the sunroof taken care of Lauren was rude and stand-offish and had me deal with the regional manager at that appointment. Overall Sarah, Liz, and the regional manager are the only reason I am giving a 4 and not a 1 for a rating.
My Experience - 5.0/5.0 -
Easy to use through my insurance. I liked the text updates. Easy as well since enterprise is literally right next to it
My Experience - 5.0/5.0 -
I would have to say everybody that was involved putting my car back together. I appreciate it job well done thank you You guys Got a good team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. They did a great job. As soon as the parts came in they got my car fixed and ready for me to pick up.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one was very pleasant. Was kept well informed during the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was polite, professional, and organized. My car was repaired a week early.
Likely to Recommend - 5.0/5.0 -
We were very impressed with everything related to our repair experience! The staff was friendly, professional and communicated in a timely manner from start to finish. Our car looked great and was very clean when we picked it up. We would recommend Caliber to our family and friends. The best experience we’ve ever encountered! Thanks so much