Caliber - Morris

4.6 (647reviews)
92%
1256 N. Division St,  Morris,  IL  60450

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (647)

My Experience

Thank you all for your excellent job with putting my car back together. Very professional. I was sent text with updates. Great job!! I'll recommend your services

Likely to Recommend

Repair Quality

Excellent work!! Very friendly staff. Thank you!!

Customer Service

Returned Clean

My Experience

Great work! Car looks like new! And done in good timing!! Thank you so much!

Likely to Recommend

Repair Quality

They made my car look like new! Very good service!

Customer Service

They cared and showed me on their computer all that needed to be done!

My Experience

The repair was completed in a very timely manner and done well. I appreciated the amount of communication throughout the process. Andy explained what needed to be done before the repair and what was done after completion, which I also appreciated. Thank you!

Likely to Recommend

I don’t have a reason I wouldn’t recommend them so I would tell others of the positive experience I had.

Repair Quality

Every part/phase of the repair was explained to me and I was kept aware of the progress of the repair. The repair was done in the time originally estimated which was very helpful as we were taking the vehicle on a vacation trip shortly after. Everything looked great when the repair was finished.

Customer Service

The shop personnel kept me informed of everything happening with my vehicle in a timely and respectful manner.

Returned Clean

My Experience

Communicated very well with progress of the repairs. Great work!

Likely to Recommend

Repair Quality

Loved the weekly communication on the status of my car repairs. Will recommend to family and friends!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber collision was on point the whole time while they had my car. From dropping it off, noting every bit of damage. Mark who was in charge of the vehicle sent multiple messages letting me know the progress, even the hiccup with a part being a little behind. I fully trusted everything going on with the vehicle being in their care. When I picked up the car, we did the walk around and Mark answered any question I had. I would absolutely recommend Caliber Collision to anyone. They truly care about their work and customers.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair looks great and appreciated that the cost came in under the estimate.

My Experience

Caliber dealt directly with my insurance company and kept me updated on the repairs. I was in an out very quickly. No hassle and the repairs look fantastic!

Likely to Recommend

Repair Quality

I haven't seen any of the proximity lights come on yet. I'll need a few more days to see if they're all working correctly.

Customer Service

My Experience

We had Mark take care of use. We were kept updated on the progress of the repair. He even went out of his way to get our car done early. We had a busy weekend ahead of us and we wanted the car. He made that possible.

Likely to Recommend

Repair Quality

Mark at the Morris office was extremely good to deal with.

Customer Service

My Experience

I was very pleased with the services provided to me by Caliber Collision in Morris Illinois. I received continual updates on the status of my repair. All your staff was friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly and professional

Customer Service

Excellent

My Experience

You guys are great!! So informative during the repairs. Made it a great experience!! Thanks so much!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They did a great job Mark kept me updated on the progress and the final job look great. Thanks

Customer Service

They all did a good job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean