Caliber - Morris
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Mark Schwalm did a fantastic job. I wouldn't take my vehicle's anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at this particular location is very professional. They communicate well and are always upbeat and positive. The work they did was top notch and very clean! Great job !!! .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I wouldn’t recommend this shop to my worst enemy. No one deserves to have their car treated this way.
Repair Quality - 0.5/5.0 -
This was hands down the worst experience.
Customer Service - 2.5/5.0 -
Katie was good with keeping me informed up until it was time for me to pick it up. Andy was less than pleasant to deal with. Initially when I called him to set up my pick up time. Which I had to fly into Chicago O’Hare and Uber to the shop 1 hour away, sent these details to Katie as soon as I scheduled my flight and was told I would need to wait until he was done with church if I couldn’t be at the shop before 5pm. I then sent him a text explaining how I didn’t feel like that was fair because I was told to book my flight with no specific time constraints and then was pretty much told my timing was a huge inconvenience. He did eventually agree to meet me on my terms but it still felt very unprofessional.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate it mark and Andy's help and getting my car fixed they were amazing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car came back to me looking better than it did before it got hit. Not only was the damage repaired but the entire car, inside and out, looked like it just rolled off the showroom floor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
4 days late on completion and a broken instrument holder inside auto. However, the body work looks very good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job at repairing my car. I had to wait a little longer because the replacement parts came in damaged and they refused it and got another, but kept me informed the whole time. When I picked up my car it had been completely cleaned!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good experience.
Repair Quality - 5.0/5.0 -
Happy with the repairs
Customer Service - 5.0/5.0 -
Not Caliber’s fault. BS information from our insurance company to you guys.
Returned Clean
My Experience - 5.0/5.0 -
Great service, great communication. Andy was awesome.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great. Was done in reasonable time. They kept me informed how things were going. I also was impressed how my car looked when picked up. Very clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I was misled in the beginning to expect a 2 week job that wound up taking 3 months.
Repair Quality - 5.0/5.0 -
It took some extra time to get everything fixed and working well. But the manager was committed to customer satisfaction and handled the process very well.
Customer Service - 5.0/5.0 -
I only dealt with the shop manager and he was the model of courtesy and expedient service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service was great and timely
Customer Service - 5.0/5.0 -
Very helpful staff