Caliber - Morris

4.6 (643reviews)
92%
1256 N. Division St,  Morris,  IL  60450

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (643)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My jeep looks absolutely amazing!!! I'm so happy!!! Thank you for taking such good care of my jeep!!!

My Experience

My Experience

Andy kept me completely informed through the entire process. Repairs looked great! Just got it home today. The next few days of driving it without any issues being revealed will enable me to give it a 10 out of 10 score. Thanks, Mike B.

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Repair Quality

Customer Service

My Experience

Communication regarding status of vehicle was provided in a timely manner. Excellent service provided by staff

Likely to Recommend

Repair Quality

Communication updates on status of repairs from caliber collision staff was provided in a timely manner. Excellent service provided

Customer Service

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Customer Service

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My Experience

Likely to Recommend

Would recommend but also let them know that it will probably take longer than your told up front but the quality of the work they do cannot be beat so it’s worth it

Repair Quality

Great job

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I would recommend them before anyone else

Repair Quality

Caliber Collision is my first choice for repairs. This is my second time going through the morris location and have nothing but great things to say. They are great at communicating the repair times and keeping you updated along the process. Both times were claims through insurance and even though they were not the recommended body shop by the insurance I was glad I took it there anyway. Once the car was dropped off I didn’t need to do anything with insurance claims. Just pay the deductible at time of pickup. The work they do is great! It’s nice to see the vehicle back to its condition prior to the accident. Caliber will always be my first choice in the future.

Customer Service

The communication was great and was greeted by friendly people every time I had contact with them.

Returned Clean

My Experience

Everyone I spoke with was very responsive and kind. The work that was done was done very quickly and i’m very satisfied with the outcome. picking up my car and seeing that not only was it looking good as new but also had been cleaned made my day.

Likely to Recommend

Repair Quality

Work was done in a timely manner, communication was great, and receiving my car back and seeing it was also cleaned made my day. I am super happy with the way my car turned out and have already recommended caliber collision in Morris to others.

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Customer Service

Returned Clean

My Experience

Car looks great!!! Everyone was nice and helpful. Liked how we were notified on the progress.

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My Experience

I was not updated well enough on repairs. I was told it would be ready on the 17th. I called to say I was on my way, to find out that it was not ready. I called and said I would be there to pick up the jeep at 9. By 9:30, it was still being worked on. One of the workers, started yelling at me. He refused to give me my jeep until I threatened to call police, since I had paperwork stating my car was done. I will be telling everyone about this, and I will be telling them to go elsewhere,

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Repair Quality

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Repair Quality

Great job with repairs, timely manner and kept me very informed on time frame. People are amazing and totally understanding! Will go back if I ever need repairs again!

Customer Service

Returned Clean

Likely to Recommend

I still think they did a good job and didn't give me any issues so far bringing the car back

Repair Quality

Paint job looks nice. The hood was not addressed and the quarter panel not aligned

Customer Service

Everyone there is very nice