Caliber - Morris

4.6 (633reviews)
92%
1256 N. Division St,  Morris,  IL  60450

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (633)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was done to my satisfaction and in a timely manner.

Customer Service

Returned Clean

My Experience

Always good working with Andy and Heidi at the shop. Professional and with a smile I enjoy their time and the work was beautiful! Thank you

Likely to Recommend

Repair Quality

Car looks great! Caliper team did a great job! Will definitely use them in the future for any paint work

Customer Service

Team kept great communication and let me know the status all along the way of the repairs

Returned Clean

My Experience

Excellent work. Very satisfied.

Likely to Recommend

Repair Quality

did a very good job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

The work was completed well finally. Gave a 9 because they need to work on having a painter on hand when a vehicle is dropped off for service. Sounds like they could had used an extra painter. Also, double check on paint needed is on hand (another stall) and parts needed. Just suggesting.

Repair Quality

Do not understand why there was an appt made so early if you have one paint guy who was going on vacation. That needs to be changed.

Customer Service

My Experience

Great staff. Great repair done on time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Indoor is now having malfunction issues. The piece at the handle fell off and I showed it to the worker at caliber and he said it was pulled off to paint and snapped it back in and the next day it popped off again and now the door doesn’t close all the way. I have an appt with the VW dealer to see what was done and I shouldn’t be expected to pay to fix something that was not broken when given to Caliber

Customer Service

Likely to Recommend

I would like to see a checklist used for the systems for post repair functionality. It ther than that it would be a 10

Repair Quality

The window cleaning fluid was not connected correctly. The rear fluid dispensing is in triggering insufficient windshield fluid dispensing and front dispensing has the pump going but no fluid being dispensed.

Customer Service

While the Tuesday and Thursday updates were not adhered to, I was glad to get the vehicle back sooner rather than later.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

it all went well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Andy was giving me update throughout the whole process and everyone there was very friendly. 5 stars!!!

Likely to Recommend

Andy had fixed my car in the past,so when I needed my car fixed he was my first and only call

Repair Quality

It looks good as new

Customer Service

The girls Heidi and Marilyn are always great when you call. Andy is always very helpful, he let me know about my battery being bad. If I called to check on the car he always had an answer right away.