Caliber - Morris
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Lauren was very attentive and informative. She kept me up to date on the work along the way. The receptionist was friendly and knowledgeable. My overall experience was very positive. I would definitely recommend Caliber collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It just took longer than we expected
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great. I'm happy you guys found the cracked tie bar and were able to fix it. Overall I thought the repair took too long, but at the same time the repairs look great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did an excellent job on repairing my jeep. It looks brand new!!! I would highly recommend them!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Front staff Liz and Lauren are fantastic but the actualy experience other than my interactions with them has been a headache. I brought my car in for minor damage to my bumper. Once I got the alert saying my car was ready to pick up, I dropped off my rental and got in my car. Immediately once I turned it on, my dash altered me to my parking sensors not working... how this was missed... I dont know. I feel like it was ignored. I went back in to inform them and was told " oh they said it didnt need to be calibrated" even though the insurance was charged for calibration... seems a bit fraudulent but things happen so I wanted to give a chance to make it right. I brought it back in to be calibrated. After about 45 min waiting, I was told it can be because my sensors are "corroded or dirty". Now keep in mind i brought it in for cosmetics and now my sensors dont work even though they did when I brought them in. Immediately, Lauren could tell I wasnt happy and offered to talk to the manager for me. In the meantime, husband took the "effected" sensors out and no damage was seen. I was called back to be told pretty much the same that theyre not going to do anything about it. Once I said we looked at the sensor and they look fine I was told to bring it back in again for them to take my bumper off AGAIN. Im just so frustrated and feel like I should have never went here because im getting the run around. I would be alot more angry if it wasnt for Liz and Lauren really trying to help me.
Customer Service - 2.5/5.0 -
Liz and Lauren are great and deserve a 10/10 but I dont know how the manager thinks that he can return my car more broken to me than I dropped it off.
Returned Clean
My Experience - 0.0/5.0 -
The damaged the car, took longer to fix it and when we picked it up it’s still wrong with a warning light and work not being done
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Damaged the car during repair. Took longer the expected by a lot then I picked up the car and it wasn’t fixed right and I had to come back
Customer Service - 0.5/5.0 -
Zero done to make up for their mistakes
Returned Clean
My Experience - 5.0/5.0 -
Very good. Thank you for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Took a little longer then expected everything looked good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome place great work!!!
My Experience - 5.0/5.0 -
The work looks great and I appreciated all of the updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really appreciated the updates and progress. Lauren was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m am satisfied now but I need to see how it goes the next couple of months.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repairs were satisfactory. I just had two vehicles in your shop for 3 weeks a piece. Luckily I did not require a rental for one of those, but the other I did and we had to extend the rental until they wouldn’t extend anymore. Not sure exactly where the breakdown is, but I’ve had my vehicles repaired by Davidsons in the past and they NEVER took 3 weeks to repair