Caliber - Morris
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication, and repair looked like factory.
Likely to Recommend - 5.0/5.0 -
Morris only
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there was very understanding and very kind and also answered any questions I had they all are amazing and very kind and friendly I would recommend them to anyone they were alway on top of letting me know how my car is doing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car runs good. I did notice the paint color is a bit off from the bumper to the main body. I know the car is a 2019, so trying to match it, might be tough.
Customer Service - 5.0/5.0 -
Always keep you posted on progress!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and customer service, highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to file a claim, pick a shop and they schedule a rental with the rental shop for you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark was so great. He explained everything very thoroughly and gave me updates often. That helped so much with the stress. Caliber’s assistance with rental payments due to the extended time for estimate completion and repairs was so generous and appreciated. I could not have made it without that. I spoke with Liz at reception quite a few times - she was always so sweet and helpful. Lauren(?) was so kind as well. Everyone I interacted with, even those whose names I don’t recall, was so respectful, professional, and kind. It seems like they’re all happy to be there and genuinely happy to help. My car looks amazing. I just got it back, so I can’t entirely speak on that, but the service I received was truly outstanding. While I hope to never need collision repair again, I know I would choose Caliber again, and I will continue to recommend it to others as well.
My Experience - 5.0/5.0 -
Very easy experience- they explained everything and then updated me twice a week about the status of my car. My car looks great and the staff was very nice, too!
My Experience - 5.0/5.0 -
I am completely satisfied with the work performed repairing my car. My only complaint is that I was called and given a date for the repairs to start. We made arrangements for a rental car while the car was being repaired. When we showed up for the repair, we were told that they didn’t know when work would actually start, but we had already reserved the rental car, so we left the car for the repair. They didn’t start on the repair for a week. Had we known, we could have brought the car in later and a week’s worth of rental car expense.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Workman ship on the repair was great. I was disappointed in that I was called and given a date for the repair. When we brought the car in for repair, we were then told they did not know how long it would take before they could get to the car. Had we known it was going to be a week before they got to it we would not have brought it in then and would not have had to rent a car for that first week.
My Experience - 0.0/5.0 -
It took 3 1/2 weeks. They also tried to blame my mechanic and my self for all the problems. He did not believe it was a raccoon that did this. He continue to ask me what happened and said “ a raccoon could not do all this damage” My opinion that was very rude!! Kristin Messino 2016 Chevy Malibu
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
I have been telling several friends
Repair Quality - 5.0/5.0 -
I liked that they kept in touch with me on the progress being made
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0 -
Andrew took care of me from the start and the rest of the team finished thoroughly with a great job.
My Experience - 5.0/5.0 -
The team and I mean every single person that had to do anything with me and those who worked on my 2016 Ford Fiesta was outstanding and extremely professional. The updates was fantastic. I would and will recommend CALIBER COLLISION to everyone and anyone. I'm more than pleased, it exceeds "Well Done ".
Likely to Recommend - 5.0/5.0 -
I will definitely recommend caliber collision.
Repair Quality - 5.0/5.0 -
They really are the best on every aspect. I'm extremely satisfied with the service, work performed, continuous updates and staff.
Customer Service - 5.0/5.0 -
I felt at home and welcomed like I was family. They all were interested in meeting all my needs and concerns and did so professionally.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes!
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Everyone was so friendly and so helpful