Caliber - Morrisville

4.8 (1,378reviews)
96%
120 Airtech Dr,  Morrisville,  NC  27560

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,378)

My Experience

Representative was very supportive

Likely to Recommend

Repair Quality

Customer Service

My Experience

My service advisor Keith was amazing. He kept me continuously updated on the status of my vehicle. He was very thorough and informative. The office staff was very kind and courteous.

Likely to Recommend

This was my first experience with Caliber Collision. Based on the way your team treated with nothing but respect and professionalism. I will definitely recommend the Morrisville shop to all of my friends.

Repair Quality

Totally pleased with my vehicle repairs. It was a job well done!

Customer Service

Your customer service was excellent. The young lady was pleasant and courteous. Keith was fantastic. He continuously kept me informed of my vehicle status.

Likely to Recommend

Repair Quality

Customer Service

My Experience

While Caliber did a really good job repairing the vehicle and keeping me abreast of progress, the car had an outstanding issue that wasn’t fully resolved to my satisfaction. The issue was not fully uncovered until the vehicle was returned to me.

Likely to Recommend

I shared my experience with my son who also recently needed repairs on his vehicle.

Repair Quality

The car was fully repaired except for one outstanding issue.

Customer Service

Mr McKinley did a great job communicating and advocating for the code discovered once the vehicle had been repaired.

Likely to Recommend

Repair Quality

Looks great and was informed that it had a guarantee.

Customer Service

Gentlemen was very polite and offered help transferring my items from rental car.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job keeping us updated as to what they were doing and how long it would take.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My GMC badge on the tailgate was the wrong color. it was originally black like the grille and it was the red logo. The tailgate also sounds as if something’s super lose when you close it.

Likely to Recommend

Repair Quality

The paint came out good. The GMC logo was the wrong color from the previous one. the rear tailgate sounds very loose when you close it. The camera quality of the back up camera is almost impossible to see in most places.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I had an excellent experience with Caliber Collision after my car was rear-ended and required extensive repairs to the entire rear section. From start to finish, the team was professional, communicative, and truly went above and beyond to make the process as smooth as possible. The quality of the repairs exceeded my expectations, and my car looks like new again. Throughout the process, I was kept informed and felt confident that my vehicle was in good hands. A special thank you to my service advisor, McKinley Hardy. McKinley provided outstanding customer service, answered all my questions, kept me updated every step of the way, and made what could have been a stressful experience much easier. His professionalism, attention to detail, and genuine care for customers really stood out. I highly recommend Caliber Collision to anyone in need of collision repairs. Thank you to McKinley and the entire team for the exceptional work!

My Experience

Great communication, great work and completed in a timely manner!.

My Experience

Great communication and done ahead of schedule!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was good service.update each progress of repair.

Customer Service

Returned Clean

My Experience

Great service, on time delivery, couple days early Mckinley hardy is expert did good service and courtesy