Caliber - Mt Washington

4.8 (374reviews)
95%
200 Spring Place Dr,  Mt. Washington,  KY  40047

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (374)

My Experience

My Experience

I was very pleased with the job done by the Caliber Collision team. My car looks great and is running like new. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I had issues on many levels

Repair Quality

Still have issues with noise under vehicle

Customer Service

I explained to the them there has to be damage to underneath vehicle due to nature of crash. I don’t think it was ever taken serious as there is still a noise coming from under front end

Likely to Recommend

Repair Quality

Customer Service

Inconsistencies between text and real updates. Actual shop was fantastic. Easy to communicate with, informative, and responsive.

Returned Clean

My Experience

They did a great job and I’m very satisfied with the service that I got.

My Experience

They had my vehicle for nearly a month after I was originally told it would be around the week and a half for the repair. The communication during the process was not great. I had to call multiple times to see what was going on with my vehicle. They told me they received a broken or incorrect headlight four different times. I finally picked up my vehicle yesterday and I can see a gap where they put the bumper back on. It is not flush like the other side. But I do not want to take it back up there because no telling how long they would have it this time. I will not be a returning customer.

My Experience

Great job very satisfied

My Experience

Awesome work done, extremely pleased! The customer service was fantastic!

Likely to Recommend

Repair Quality

Wonderful work! Excellent quality! Customer service is awesome!

Customer Service

Awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Unfortunately I have had to use their services 3 times in a little over a year. They treat me like family at this point. Clear communication, quality work, timely repairs. I go there by choice because I trust them.

My Experience

Amanda was an excellent employee and took very good care of me as a customer! Ty

Likely to Recommend

Repair Quality

Great service

Customer Service

Everything worked out well so far ty

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber did an excellent job!!

Likely to Recommend

If I have repairs like this needed again, I will definitely use caliber.

Repair Quality

The communication was excellent. All dates provided were very accurate. The process went smoothly. The vehicle looks great.

Customer Service

All in person interactions were wonderful. Very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very fast and did excellent job!

Customer Service

Very nice

Returned Clean

My Experience

Everybody I talk to were great people

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a really good job

Likely to Recommend

Repair Quality

They did a really excellent job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were great easy to work with and any time I would call they would answer all my questions. One of the best shops I've ever dealt with thank y'all for taking care of my truck

Customer Service

Returned Clean