Caliber - Mt Washington

4.8 (374reviews)
95%
200 Spring Place Dr,  Mt. Washington,  KY  40047

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (374)

My Experience

Conflicting information about repairs. Had to give credit card information several days before getting car returned . Poor business practice.

My Experience

Very friendly group. Very willing to help.

My Experience

The repair looked fantastic. All the employees were polite and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and it was done quickly!

Customer Service

Returned Clean

My Experience

Great job. Friendly service. Great communication. Would highly recommend caliber collision to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great team!

Repair Quality

Vehicle looks great, they even went the extra mile of detailing and washing/ waxing it on pickup. Great customer service, very apologetic for delays that were not their fault (parts delivery was the problem).

Customer Service

David went out of his way to be empathetic to the delays the repair was experiencing due to an incorrect and delayed parts delivery. Great team!

Likely to Recommend

Repair Quality

Customer Service

Good work, took care of us

My Experience

Likely to Recommend

Repair Quality

Caliber is not yet done with my repair. I am bringing my car back in so you can fix a hood ajar light that was not on when I brought my car in originally.

Customer Service

Customer service was adequate.

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

My Experience

They were very easy to work with and very good at keeping me updated with my cars progression. They quoted me a date of completion and even had it done ahead of schedule. Would definitely return if I should ever need servicing again.

Likely to Recommend

Would gladly refer anyone.

Repair Quality

Repairs were done timely, done well, and the shop was great at updates along the way. Even finished ahead of estimate.

Customer Service

Knowledgeable and helpful people made the whole thing as painless as possible.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I was very surprised and pleased when I saw my car today. I drove it quite a bit and you can't tell that my car was ever in an accident. So thank you to Caliber Collision for their outstanding work. A special thanks to David for the continual updates about the repairs of my car! Strongly recommended!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a excellent job

My Experience

Likely to Recommend

They provided quality work

Repair Quality

The bumper looks great!

Customer Service

Any issues that were brought to their attention was immediately rectified and attended to!

Returned Clean

Likely to Recommend

Repair Quality

Great experience with my son’s focus. Quick turn around and his car looks good as new. If ever need anything in the future I will definitely use them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car was fully repaired, there were 2 problems, and only 2, but they said to call back the week after, and they would easily fix it for me. Glad to have my car back!!

Customer Service

Returned Clean