Caliber - Mt Washington
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Ask me in a year.
Customer Service - 4.5/5.0 -
Y’all should send this survey a year after the repair to see how it’s holding up.
My Experience - 5.0/5.0 -
Caliber Collision is first class. We were very appreciative of their performance and feel we were delivered a completely repaired vehicle. Front desk personnel were happy to explain the process and we felt very satisfied with what we were handed back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was fast and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall this was an excellent job. I am totally satisfied with the paint job and the replacement bumper put on the car. I am also totally satisfied with the office administration process and the amount of time taken for the repair. The only issue I noticed was a seam having a slightly larger space at one end than the other while they are equidistant on the opposite (left) side.
Customer Service - 5.0/5.0 -
Again, first class. I loved the text updates on the job.
Returned Clean
My Experience - 5.0/5.0 -
Prompt, great communication, very personable and nice people to deal with. Had to go back next day with a minor issue and they were very welcoming and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the work that you all did. I would definitely recommend you to anyone else. Thank you so much. I was contacted when steps were being made. When the car was gonna be ready. Communication was awesome. The car looked awesome, it waseven washed. Thank you so much.
Customer Service - 5.0/5.0 -
Customer Service was extremely pleasant. I had no problem. I felt like they took their time and explain things very well very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Bumper mount was not replaced still close to fender on driver side than passenger.
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work done was above and beyond top notch. The communication about the timeline of when the vehicle would be completed was up to date and right on the mark. The vehicle looks fantastic. The entire experience was excellent. I would highly recommend this shop and this team to anyone looking for somewhere to take their vehicle for collision repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work that was done was thorough and complete and my car looked brand new when I got it back. Not only that, I got my car back before the projected completion date. This company did an excellent job!!!
My Experience - 5.0/5.0 -
The service I got couldn’t have been any better. They kept me informed about my car and actually got it done a few days earlier than what they said it would be. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tom and the whole office were very helpful
My Experience - 5.0/5.0 -
Service was great, they kept me updated on progress and completed repairs is a reasonable time. My car looks like new. I highly recommend.
Likely to Recommend - 5.0/5.0 -
Couldn’t ask for better service.
Repair Quality - 5.0/5.0 -
Great customer service, kept me updated, car was ready in a reasonable time and looks like new.
Customer Service - 5.0/5.0 -
See previous answer.
Returned Clean
My Experience - 5.0/5.0 -
Staff was friendly and knowledgable. Was able to complete repairs in a timely and professional manner.
My Experience - 5.0/5.0 -
Smooth transaction, friendly service and quick repair .