Caliber - Mullica Hill

4.8 (3,795reviews)
97%
409 Swedesboro Road,  Mullica Hill,  NJ  08062

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,795)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the seamless process from drop-off to pick-up, with regular text and phone updates keeping them fully informed throughout. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return. The friendly, professional, and knowledgeable staff were frequently commended for making stressful situations manageable. Several customers noted repairs were completed ahead of schedule, adding to their satisfaction. A few customers mentioned areas for improvement directly in their feedback, including more accurate communication timelines, clearer repair descriptions via text updates, and ensuring all components are properly addressed before vehicle return.
Select to learn more
"Fantastic customer service. We were kept updated on the status of the repair. It was completed ahead ..." Read more
"... damages it sustained due to the accident and fix it. I was lied to multiple times about the work that was done on my vehicle as well as the services ..." Read more
"... things to say about my Caliber Collision experience. Very professional customer service and exceptional communication policy. They were able to accomplish ..." Read more
"... more pleased with the experience I had at Caliber! From beginning to end it was nothing but professional. The daily updates and frequent calls during the ..." Read more
"It was an excellent experience from start to finish with each staff member being kind, friendly, and extremely ..." Read more
"... We were kept updated on the status of the repair. It was completed ahead of projected time frame." Read more
"Completely perfectly before expected time."
"Took longer than I thought it should have for small damage"
"Early by 2 full days."
"... customer service and exceptional communication policy. They were able to accomplish repairs in only 4 days. Im totally satisfied with the whole process" Read more
"Job was handled professionally and communication was excellent. Impressed by your service and ALWAYS answering the phone. 5 s🌟s all day long!"
"Im happy with the quality of work . I like how I was kept informed about the repairs on the car. Thank you so much!"
"Being more descriptive about degree of repairs needed via texts. The descriptions were not very specific."
"... done. Great customer service, greatly appreciated you kept me updated about everything and I did not have to reach out to you asking whats going on when will ..." Read more
"The only nit I have is these automated texts come thru but are cryptic and I land up needing to call to understand the status or next ..." Read more

Likely to Recommend

Repair Quality

Quality work

Customer Service

Returned Clean

My Experience

They did an amazing job. Car looked great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark was awesome. He kept me informed about the status of my car. He was always polite and professional. I also liked the convenience and ease of getting the rental car.

My Experience

Lexus was great!

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything when dealing with Caliber Collision has been very professional and thorough. I was always informed of what was going on and when. Not to mention the vehicle looks great. Very satisfied with my experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Amazing team!! Very professional and they really want to make their clients happy.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service