Caliber - Murray

4.8 (3,846reviews)
96%
4600 S Auto Blvd,  Murray,  UT  84107

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Nissan

Reviews (3,846)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and caring. Communication stands out as a major strength, with regular text updates and proactive contact keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new and repairs are indistinguishable from factory quality. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning and detailing service provided. While most experiences are overwhelmingly positive, some customers noted minor issues with communication delays, occasional quality concerns requiring return visits, and longer-than-expected repair times for complex jobs.
Select to learn more
"Really careful work, indistinguishable from factory quality."
"... kept informed on the progress on a regular basis We are very pleased with how the repairs turned out. Our 8 year old car looks like new." Read more
"Caliber did a great job! My car looks brand new!"
"Paint work does not look factory with dust in the clear coat, overspray on the weather strip and super ..." Read more
"It was done in half the time they said it would be so that was great."
"Early actually"
"It was more than a week early!"
"Needed another day because they broke a part on the last day."
"Based on conversations prior to start date, the delivery time was much longer than expected"
"I received updates and calls throughout the repair process to keep me informed of scheduling, time needed ..." Read more
"We were kept informed at least weekly. When we had questions more often they responded in detail quickly."
"Loved the text updates"
"Didnt get many updates unless I called. Even on the day the car was due to be picked up we had not heard ..." Read more
"I received regular text messages indicating that the completion date was pushed out, but not enough information ..." Read more

Likely to Recommend

Repair Quality

Looks great.

Customer Service

Looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Cristian and their whole team was attentive, helpful, & professional. They did the job well with attention to detail & in a timely fashion (as soon as parts arrived). I highly recommend Caliber Collision & especially Cristian.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick and communicative. End result looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall repair quality was very good. A few small things I noted just as it related to alignment of parts on the front end. But this may just be due to the use of many aftermaket parts. The team volunteered to take a look at it as well, so we will see if it can be lined up better.

Customer Service

11/10 - couldnt be more satisfied with the level of service. Dakota and team have been nothing short of amazing. Communicated with me every step of the way, and then some.

Returned Clean

My Experience

I really appreciate that we were kept in the loop as the repairs progressed. They did a great job. My Frontier looks great!

Likely to Recommend

Repair Quality

Austin was very pleasant both when we dropped off and picked up our truck. It was also a much speedier process than originally estimated which was unexpected and greatly appreciated. I didn't realize Caliber Collision was a chain until I went back East to visit my family in Michigan. I would very much recommend Caliber Collision. My only caveat would be to recommend looking online to check reviews for their particular location. I checked out my location because I knew that there were at least three locations in the Salt Lake valley. That's prudent for any body using a chain store for any type of body work, especially when the work is extensive as my truck. It was involved in a hit and run. I was extremely satisfied with this location an approximately 4800 South State. Cheers!

Customer Service

Austin

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The team communicated well the whole process, there were no surprises, and did a fantastic paint job on my door.

My Experience

Great job, great communication.

My Experience

Likely to Recommend

Repair Quality

Very satisfied about the recent repairs

Customer Service

Good customer service and satisfaction

Returned Clean

My Experience

Cristian was so helpful and communicated the whole way through. Him and the crew genuinely left my car in better condition than it was before my car accident occurred

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair went great, it's your company that is annoying. Your 800 number calls me EVERYDAY and then puts me on hold to call you back to schedule my repair. Umm...my repair is done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, GREAT Communication, Car repairs looks good I would definitely recommend

Customer Service

Returned Clean

My Experience

Thanks mike and jake. Had a great experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean