Caliber - Murray
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jessica was very helpful and responsive. I knew exactly what was happening day by day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
It is an older car and I am the original owner. Maybe they do a better job on newer models?
Repair Quality - 0.5/5.0 -
- The lock cylinders were not installed correctly. (I fixed one myself. The ignition switch now beeps constantly without the key inserted.) - The new steering column shroud piece was not aligned when installed. - The car was returned dirtier than when dropped off. - 30 days to do that.
Customer Service - 4.0/5.0 -
People were nice.
Returned Clean
My Experience - 5.0/5.0 -
Preformed faster than expected. Excellent experience with the shared enterprises rental collaboration.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We live 2500 miles away in Hawaii and our son attends the U. Caliber made thus an easy, stressless process for us, mahalo!! I also appreciated the text updates so I didn’t have to wonder what was going on. Mahalo Jessica!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for being honorable
My Experience - 5.0/5.0 -
John was excellent to deal with. Friendly, knowledgeable and informative. He kept me informed throughout the repair process. I appreciated that very much. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great service. Car looks brand new. Overall satisfied and would definitely recommend.
Repair Quality - 4.0/5.0 -
Great job on fixing the car, did a great job on the paint and fixing the body damage. I do however wish I was contacted a little more often and kept in the loop as so what was going on more. But overall I’m more than satisfied with the outcome.
Customer Service - 4.0/5.0 -
I do however wish I was contacted a little more often and kept in the loop as so what was going on more. But overall I’m more than satisfied with the level of service and friendliness when I did contact or was contacted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Just took a little longer than originally expected due to equipment malfunctions.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I've started this twice since my experience. Unfortunately there doesn't seem to be the words to express my utmost appreciation for the exemplary service and outstanding quality of the repair I received. I went from the worst day bring it in, in such bad condition, to almost tears when Jon brought it out to mme.at one point I lived in that vehicle and to see it, not only repaired, but clean. The windows were so bad, I was afraid that they wouldn't be able to drive it into the darkness of a garage. Not now, everything was great, even inside. That was no easy task.the entire event was changed to a blessing. Thank you for everything. This is not my first time with this establishment and I've never been disappointed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I think the bid was very high and we had had almost identical repair on the car 2 years earlier and had it fixed for almost half the price.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They kept me updated and worked with me to make sure I was happy with how my car turned out.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
repair took too long, but Adam did a nice job communicating with me.
Returned Clean
Likely to Recommend - 3.0/5.0 -
It will depend on that individuals needs. Their work quality was good, but the real difference is/was their subbing out mechanical work to my dealer, Tim Dahle Nissan.
Repair Quality - 3.5/5.0 -
They made an oversight requesting/confirming a mechanical repair. Also it appears that some equipment is not operating as well as prior to the accident, not sure if components were disconnected during repairs or detailing.
Customer Service - 3.5/5.0 -
Caliber had good communication, they kept me informed of the status of repairs, provided a positive in person experience and we're responsive. Their body work seems to be of high quality as well. However, they made significant oversights related to mechanical repairs subbed out to the dealer and sent me away with and unfinished vehicle. I needed to manage and resolve the situation with the dealer myself and had I not this mistake may have been catastrophic.