Caliber - Murray

4.8 (3,857reviews)
96%
4600 S Auto Blvd,  Murray,  UT  84107

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Nissan

Reviews (3,857)

Likely to Recommend

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Customer Service

My Experience

My Experience

I had a great experience a Caliber Collision. They got my car bumper replaced quickly and I was amazed at how my car looked when I picked it up! It was spotless, both inside and out. Everyone I talked to was friendly, professional, and clear in their explanations. I will definitely recommend Caliber Collision to others.

Likely to Recommend

I’m so impressed with this company! I’ll boast about them to my friends and family.

Repair Quality

Great service! My car looks great! I appreciate how they cleaned it inside and out, as well as perfectly restoring my bumper. They were all friendly too.

Customer Service

Perfect!

Returned Clean

Likely to Recommend

Repair Quality

All fixed up and shiny

Customer Service

Returned Clean

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Repair Quality

They did a great job. I really appreciated the communication and the coordination with the rental car agency!

Customer Service

My Experience

Likely to Recommend

Repair Quality

I had a great experience with Caliber Collision. They repaired my car really well, and everything looks just like original. The work was professional, fast, and done with great attention to detail. I definitely recommend them.

Customer Service

I had a great experience with Caliber Collision. They repaired my car really well, and everything looks just like original. The work was professional, fast, and done with great attention to detail. I definitely recommend them.

Returned Clean

My Experience

Everyone I dealt with was super nice!

Likely to Recommend

Everything was great and as promised.

Repair Quality

Need to give it a little while to make sure repairs are solid.

Customer Service

Everybody was very nice in getting me taken care of.

Returned Clean

My Experience

Great job! Thank you

Likely to Recommend

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My Experience

I had an amazing experience. They finished my car quicker than expected and did not charge me for something that they ended up not being able to repair. I would highly recommend them to anyone!

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Repair Quality

Customer Service

My Experience

Appreciate keeping me posted and finishing faster than expected!

Likely to Recommend

Have used Caliber twice and had positive results both times!

Repair Quality

We finished before expected and looked great!

Customer Service

Very helpful.

Returned Clean

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Customer Service

My Experience

Likely to Recommend

Repair Quality

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Likely to Recommend

Repair Quality

My experience at Caliber Collision was positive from the beginning. Claire was very helpful walking me through all paperwork and insurance issues. Dakota explained what needed to be repaired and replaced on my car. He also told me that the job would be completed by May 1. The shop actually finished the repair on April 30 a day earlier than projected. I very much appreciated their professionalism and courtesy. Susan Massey

Customer Service

Claire in reception walked me through our insurance coverage and answered my questions. She was accommodating and thorough. Dakota showed me what repairs and parts would be replaced, and that the job would be completed by May 1st. In fact, the car was ready on April 30th. I drove the enterprise loaner car to Caliber and they returned it to enterprise for me on May 1st. Both Claire and Dakota were professional, thorough and personable. Their service was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Christian was attentive and great to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There was some visual differences in the repairs that were done one one side in comparison to the non-damaged side. Some things that were not damaged at all also were “taken off” and then “reapplied” when those components did not seem affected by the damaged area and do not look as fluid and sleek as they used to. I was told that the “aftermarket products that were replaced on the repair” had a 30% difference based on why they didn’t line up in the same manner as the undamaged side of my vehicle, even though the vehicle I bought was, and always has been, stock from the dealership. There are distinct differences in what the undamaged side of my vehicle looks like in comparison to what was repaired by the company. I understand that there is a lifetime warranty on the repairs that were made but what about the door and how it may/may not have had damage but still looks like it is out of place? Overall, I’m happy with the work that was done. Sure, vehicle damage by other vehicles is traumatic and difficult to make it ‘as new again,’ but the finish work and attention to detail seems lacking.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Were personable, and did a nice job. Good communication!

My Experience

Dakota rocks