Caliber - Murrieta

4.8 (9,165reviews)
97%
41416 Pear Street,  Murrieta,  CA  92562

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,165)

Likely to Recommend

Repair Quality

Customer service and communication was excellent bri was amazing

Customer Service

Customer service from bri was great

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My Experience

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My Experience

Great experience! Great customer service!

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My Experience

He was very kind, helpful and knowledgeable. At first l was worried because I'd had issues with another company in the past but he made me feel at ease. He kept me informed through text and l really liked that.

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Customer Service

Returned Clean

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Returned Clean

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Customer Service

Always very nice. Prompt and courteous communication.

Returned Clean

My Experience

Great update n completion date on time. Thank you.

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Bre was awesome!

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My Experience

The service was well done and they worked with my schedule even though they were very busy. I appreciate good customer service

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Returned Clean

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Repair Quality

When I first checked in the person was dismissive because I wanted to read the entire agreement. She was impatient and wanted me to just sign. The rest of the process was quite good, with frequent accurate updates.

Customer Service

very good

Likely to Recommend

I couldn't be happier with my experience at Caliber Collision. From the moment I walked in, I was treated with kindness, professionalism, and genuine care. The entire staff made the repair process smooth and stress-free, and the quality of the work on my vehicle was absolutely outstanding. A special thank you to Henry for taking such great care of my car. He kept me updated every step of the way, answered all of my questions, and made me feel confident that my vehicle was in the best hands. I also want to recognize Giselle and Ashley at the front desk. They are absolutely amazing! Their positive attitudes, professionalism, and exceptional customer service made every interaction a pleasure. They truly go above and beyond to make customers feel welcome and valued. It's rare to find a team that cares this much about both their work and their customers. I highly recommend Caliber Collision to anyone needing vehicle repairs. Thank you to everyone on the team for the amazing service and for exceeding my expectations!

Repair Quality

I couldn't be happier with my experience at Caliber Collision. From the moment I walked in, I was treated with kindness, professionalism, and genuine care. The entire staff made the repair process smooth and stress-free, and the quality of the work on my vehicle was absolutely outstanding. A special thank you to Henry for taking such great care of my car. He kept me updated every step of the way, answered all of my questions, and made me feel confident that my vehicle was in the best hands. I also want to recognize Giselle and Ashley at the front desk. They are absolutely amazing! Their positive attitudes, professionalism, and exceptional customer service made every interaction a pleasure. They truly go above and beyond to make customers feel welcome and valued. It's rare to find a team that cares this much about both their work and their customers. I highly recommend Caliber Collision to anyone needing vehicle repairs. Thank you to everyone on the team for the amazing service and for exceeding my expectations!

Customer Service

I couldn't be happier with my experience at Caliber Collision. From the moment I walked in, I was treated with kindness, professionalism, and genuine care. The entire staff made the repair process smooth and stress-free, and the quality of the work on my vehicle was absolutely outstanding. A special thank you to Henry for taking such great care of my car. He kept me updated every step of the way, answered all of my questions, and made me feel confident that my vehicle was in the best hands. I also want to recognize Giselle and Ashley at the front desk. They are absolutely amazing! Their positive attitudes, professionalism, and exceptional customer service made every interaction a pleasure. They truly go above and beyond to make customers feel welcome and valued. It's rare to find a team that cares this much about both their work and their customers. I highly recommend Caliber Collision to anyone needing vehicle repairs. Thank you to everyone on the team for the amazing service and for exceeding my expectations!

Likely to Recommend

Repair Quality

Henry was great. He was very informative and communicated every step of the way.

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Likely to Recommend

Repair Quality

Kept me informed through the whole process

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Likely to Recommend

Good shop overall

Repair Quality

They did a great job. The color matches perfect and the repair was done at a reasonable time. I really appreciated the communication as well throughout the repair process. Honda forgetting the parts was funny though. Thank you hardcore to my adjuster and helper throughout the entire case

Customer Service

Same. She killed it in every way.

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Repair Quality

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Likely to Recommend

Repair Quality

My car was taken and repaired quickly. Henry was a great help. He even set it up to have my car delivered to me. Thank you

Customer Service