Caliber - Murrieta

4.8 (9,194reviews)
96%
41416 Pear Street,  Murrieta,  CA  92562

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,194)

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Returned Clean

My Experience

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My Experience

Everything looks good except for the under the hood. It did not have the noise reduction cover installed. Now my window washer hoses are exposed to heat.

My Experience

Everyone was amazing and attentive. Brent was communicative and very quick to return to my messages. Overall an easy experience thank you!

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Repair Quality

Brent was awesome thank you again

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Repair Quality

First time taking my car to Caliber Collision. I was really satisfy with the customer service. They have experience and knowledge to help answer any question. Their estimate was fair and reasonable and it was close to final price. I’m glad I took my car to Caliber Collision. Bree and her team are awesome, thank you.

Customer Service

My Experience

I really like the consistent communication and updates and the vehicle was being worked on. The staff were super friendly, and the process and coordination with my insurance was excellent. The service was outstanding from start to finish.

Likely to Recommend

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Customer Service

My Experience

A friend referred me to them and I can’t thank him and Caliber for their work. Very professional, their staff knew exactly what to do, walk through was quick and easy. They’re really good at communicating with me, they’ve left voice messages and text messages. Turn around time was quick. General manager was awesome he was really good at helping out with the invoice and vehicle.Thank you, thank you and thank you.

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My Experience

I want to sincerely thank you for everything you did. I really appreciate how promptly the work was completed—especially finishing a week ahead of the proposed completion date. I also want to acknowledge the care your agents took throughout the process. The only feedback I have is regarding the appointment process. When I spoke with my insurance agent, I was told I could go to the location of my choice and simply let them know I would be coming. However, when I arrived, the representative informed me that it was by appointment only. Fortunately, they were able to accommodate me, but if they hadn’t, I would have had no way to complete my visit, as it was the only day I had available. To avoid any potential confusion for future clients, I would recommend informing all insurance representatives—AAA, Farmers, and others—that appointments are required. This way, agents can either schedule appointments for their clients or direct them to the website to do so themselves. Other than that, I have no complaints or concerns. Thank you again for everything.

My Experience

The team did amazing at repairing my car. Brent walked me through the entire process and updated me on the progress daily. I received my car a full week earlier than the expected completion date. Thank you all at Caliber Murrieta for doing an excellent job!

Likely to Recommend

110 percent recommending to anyone that needs work on their vehicle

Repair Quality

The repair was amazing! The team did an outstanding job! Thank you Caliber!

Customer Service

Customer service was excellent. Brent kept me updated on the progress and receptionist’s explained all documents very well

Returned Clean

My Experience

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My Experience

Drake did an excellent job keeping me informed of the progress of the repair

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My Experience

Staff was curteous and efficient. Work looks amazing, but i'll double check tomorrow. As i picked it up in the rain.

Likely to Recommend

0 complaints, trust worthy.

Repair Quality

Paint & blending were spot on. Staff were attentive and friendly. In spite of bad weather, completed quickly.

Customer Service

My Experience

Brent is an awesome person! Kept in touch and gave me updates on my Camry. If anyone asks I will totally recommend him and this shop.

My Experience

They put a new mirror on my Volkswagen yesterday but they had to paint it and I told them I was coming in at 9:30 today but I’m going to have to change that to another day

My Experience

Repair was great and the paint Job as well. They have great communication and punctuality on updates and they move quickly to accommodate you.I was satisfied with the work.

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Returned Clean

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Customer Service

Outstanding, very friendly