Caliber - Myrtle Beach - Hwy 501

4.7 (577reviews)
94%
1560 Hwy 501,  Myrtle Beach,  SC  29577

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (577)

Likely to Recommend

Repair Quality

Everyone was very friendly and helpful. Eric kept me informed of the progress.

Customer Service

Returned Clean

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Customer Service

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Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Excelente trabajo

Customer Service

Returned Clean

My Experience

Great job on all the repairs!

Likely to Recommend

Repair Quality

Nice & great work

Customer Service

Customer service was great

Likely to Recommend

Repair Quality

Everything from drop off to pick up was seamless. Great customer service from start to finish. Royce was very knowledgeable and went above and beyond. I would highly recommend Caliber Collision based on my experience.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

The case is still open I am waiting for the regional mgr Johnathon Griffin to hopefully get this matter resolved

Repair Quality

I’m seriously dissatisfied with the company . Progressive insurance agree that it is very suspicious that there is no time stamp on the photograph of my car the day I took it in to be fixed. I asked the progressive rep for security camera footage . They told him all the cameras are broken. He eventually got a photo dated 3rd July .I took it in July 2nd . I am positive that the damage to the passenger front bumper was NOT there when I dropped it off . I can live with the color being off on the rear bumper. The rep for progressive told me to call the area manager Jonathon Griffin Friday morning . I have left several messages but he still has not called. When I asked for the original paperwork the receptionist for caliber said they throw away the original copy????? I’m sure there is meta data somewhere to back up my case.If this matter is not resolved soon I will have to go to the next step . What is going on?

Customer Service

I have already filled this in. Furious !!!!!!! I believe I should contact a lawyer regarding the unprofessional behavior of both caliber and progressive ins.its totally making me emotionally sick

Returned Clean

Likely to Recommend

Customer service and work were fine - just concerned about the ant infestation, marks on the car, and there were a few stains from paint on the hood

Repair Quality

Repairs were fine

Customer Service

Returned Clean

Likely to Recommend

I mean, other than not being informed and the fact that my jeep is now making sounds that it hadn’t made before it has some kind of knocking sound and the whistling sound. I don’t have an issue.

Repair Quality

The work seems to be fine… But I don’t think that the alignment was done that I was told was going to be done… And secondly, my Jeep is making a knocking sound and a whistling noise since I got it back. I just have been overwhelmed at work and have not had a chance to contact anyone about it.

Customer Service

Everyone there is very nice and I did not have a problem with anyone

Returned Clean

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Customer Service

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Customer Service

Walked in and no one greeted me. Someone was in the office behind the desk and could very easily hear 2 people walk in but took several minutes to come out.

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Repair Quality

Can’t even tell

Customer Service

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Repair Quality

Great experience and very helpful. Turn key all done in one place. Thank you.

Customer Service

Likely to Recommend

I encourage everyone to use the one in Myrtle Beach as that's the one I used.

Repair Quality

Great customer service 👏. Everyone was so nice. Please use them when you need a body shop. I used the one in Myrtle beach.

Customer Service

Did a great job on my repair. Very timely as well.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They great to work with Erick gave me updates on how work great communication car turned out great.they sent me pictures of car was finished I would recommend them to anyone the job they im very great full

Likely to Recommend

I would recommend to my family and friends

Repair Quality

Very satisfied with work on my car and the update on how everything was going and pictures sent to me when car was finished

Customer Service

Customer service was great anything I needed to know they went out of there way to help me

Returned Clean