Caliber - Nashville - West
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The outer repairs were awesome
Repair Quality - 5.0/5.0 -
Customer service was friendly and professional. If I had to need repairs again, I would definitely come back.
Customer Service - 5.0/5.0 -
Wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nakeeta was knowledgable and her communication was great. She regionally thought our repairs might take 3wks and I let her know that would put a financial burden on us with a rental car. She said she would keep a close eye on the project and see what she could do and had it ready much quicker...and it looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I forget her name but she was a shorter Women with also short hair and glasses was very sweet. She did an amazing job going over any and all details of my repair after getting rear ended. She was there when brought my car in and also there after completion. Very nice staff and amazing job to the specialist who repaired my vehicle. The repairs were perfect as if I never even got into an accident. Amazing staff, clean building. Highly recommend for any and all auto collisions.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.8/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was high quality. It would be good if the company would empower the employees to be able to communicate time for pick up on the day the vehicle is ready.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Nikita was great! Very communicative and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lola was great to work with! She made the process seamless! Caliber is very customer focused!
My Experience - 5.0/5.0 -
10/10 service. Nakeeta walked me through the entire process of how the repair process and schedule would go and how any additional finds would be addressed. She provided a rundown of costs and delivered early on the completion date. Repair was done correctly, back to looking new. Thank you to Caliber, from the front of house to the back. Excellent job
My Experience - 5.0/5.0 -
I really appreciated the updates every other day on the repair. My car is back to her old self!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, Caliber Collision was excellent! I appreciate their kindness and extensive knowledge to repair my 4Runner. It looks GREAT! I would highly recommend Caliber Collision to anyone looking to get their repair done right. Thank you Caliber!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Because of my satisfaction and experience with Caliber Collision I would recommend and invite everyone to use them.
Repair Quality - 5.0/5.0 -
Very good job, job came in ahead of project time and very friendly people. Love this place.
Customer Service - 5.0/5.0 -
People is very nice and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ms. Mashburn was thorough, professional and a pleasure to deal with. Good communicator.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the excellent communication and explanation of services provided by Nakeeta, my estimator, she was very helpful with all my questions. The car looked great when I picked it up. Superb workmanship!
My Experience - 5.0/5.0 -
Lola was outstanding! Her estimate was right on. She set realistic expectations and kept us informed at every step. Very Well Done!